504374 - Firefox not opening on clicking the icon

Status: VERIFIED WORKSFORME

(Firefox :: General, defect)

Description

[Yogavanan]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 GTB5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 GTB5

I am still not sure why this is happening... I think its happening when windows goes for a hibernate or windows is not closed properly.

When i click on mozilla icon. Nothing is happening, browser is not opening. Its happening very often and its very annoying.

I think ideally i will get a pop up message that a process is already running. When i kill that process in task manager, mozilla is opening..

kindly do some fix. its really very annoying..

Reproducible: Didn't try

Comment 1

[perik_92]

reinstall firefox or use safe mode

Comment 2

[Yogavanan]

I tried reinstalling to the latest version. the problem is that, I am not getting the pop message atleast saying friefox is already running and it is happening several times. 
Is there any limitation when i use safe mode of the browser?

Comment 3

[perik_92]

using firefox in safe mode only disables addons and restore the default user preferences, but u can use it normally

http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/3.5.1-candidates/build1/win32/en-US/
try the 3.5.1 nightly build and tell me if it works

Comment 4

[Yogavanan]

I have installed the latest nightly. Ill observe if the same error is happening and let you know. 

Ill also try to observe and let you know any definite steps if possible to reproduce this issue.

Comment 5

[Yogavanan]

Hi I am not seeing this issue with the latest version, 

Thanks for your reply.

Comment 6

[Tyler Downer [He/Him]]

ok, glad it is gone.