504481 - recommended but incompatible addons have inconsistent wording

Status: RESOLVED FIXED

(addons.mozilla.org Graveyard :: Public Pages, enhancement, P5)

Description

[Joe Drew (not getting mail)]

Attachment: screenshot of the issue

If you find a recommended addon that is incompatible with the software you're currently using, AMO appears to recommend to you that you ignore the version check. Maybe if the addon is incompatible it shouldn't be highlighted as recommended?

Comment 1

[Wil Clouser [:clouserw]]

Nick, what do you want to do here?

Comment 2

[Nick Nguyen [:osunick]]

I think it's ok to say it's still recommended, since it is, despite being incompatible.  It might encourage someone to upgrade to the proper version of Firefox to install if they're on an older version.  I don't think there's a huge risk of going the other way.

Comment 3

[fcp]

(In reply to comment #2)
> I think it's ok to say it's still recommended, since it is, despite being
> incompatible.

You are misunderstanding the problem reported here.  The problem is that it reads as if ignoring the version checking is recommended.  See the screenshot in comment 0.  Reopening.

If you think it is still ok after you understand the reported issue, please mark it as Wontfix again.

Comment 4

[Heather Arthur [:harth]]

Also, when you aren't logged in it just says "This add-on is for older versions of Firefox
recommended"

and this is really confusing if there is nothing to install or click on.

Comment 5

[Wil Clouser [:clouserw]]

If it's not compatible, let's not show the "recommended" text or color.

Comment 6

[Justin Scott [:fligtar]]

There are 2 issues at odds here in our current design:

1. Recommended add-ons are editorially picked and should always be identifiable. (see bug 496286)

2. We should not recommend add-ons that are incompatible to a user. (I realize that this bug is about the specific confusing wording, but it's part of a larger issue)

If the recommended flag was not right on the install button, this would be less of an issue. Even if the wording was not confusing about ignoring the version check, I think having the recommended flag on an incompatible button at all is not good.

I'm going to note this bug for us to figure out in zamboni -- I think we may need to look into a different design of the recommended flag, and possibly switch to "featured" instead of "recommended".

Comment 7

[Justin Scott [:fligtar]]

There are designs for how this will be fixed in bug 544508.

Comment 8

[Justin Scott [:fligtar]]

This will be fixed with new install buttons in bug 544508.

Comment 9

[Jeff Balogh (:jbalogh)]

[bonus] via bug 544508.