504573 - The preferences window doesn't show anything but white

Status: RESOLVED INCOMPLETE

(Firefox :: Settings UI, defect)

Description

[Stephanie Althaus]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; de; rv:1.9.0.11) Gecko/2009060214 Firefox/3.0.11
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; de; rv:1.9.0.11) Gecko/2009060214 Firefox/3.5

When using the Link to the Firefox preferences, a window shows up, but there's nothing in it but a white area. It doesn't disappear when waiting for the real preferences window to appear.
Also, there is a problem with the preferences of some Addons, which also don't show up, e.g. WebMail Notifier, Speed Dial. 


Reproducible: Always

Steps to Reproduce:
1. Open preferences
Actual Results:  
A white window appeared.

Expected Results:  
the preferences should have appeared

Comment 1

[Stephanie Althaus]

Attachment: What appears when I open the preferences

Comment 2

[Ian Stirling.]

http://support.mozilla.com/en-US/kb/safe+mode

Can you try safe mode, or disabling any add-ons you may have.
Perhaps even a new profile.

If the problem turns out to be an extension, can you notify the author, and say that this fixed it?
Thanks.

Comment 3

[Stephanie Althaus]

I tried safe mode and a new profile (in deleting the /.mozilla-folder in my root-home). None of that fixed the problem. But I just saw the following output in my console:

(Gecko:4796): libgnomevfs-WARNING **: Veraltete Funktion. Änderungen an der MIME                                     -Datenbank durch den Benutzer werden nicht mehr unterstützt.
Xlib: connection to ":0.0" refused by server
Xlib: No protocol specified

kbuildsycoca running...
Reusing existing ksycoca
kbuildsycoca: WARNING: Parse error in /root/.config/menus/applications-merged/xd                                     g-desktop-menu-dummy.menu, line 1, col 1: unexpected end of file
kio (KSycoca): ERROR: No database available!


Don't know if that helps...

Comment 4

[throwaway]

Ohai,
I filled a bug not entirely the same but possibly not entirely different.

Have a look: https://bugzilla.mozilla.org/show_bug.cgi?id=527353

Comment 5

[[:Aleksej]]

Hello.  Is this still relevant, or can it be closed?

Comment 6

[Stephanie Althaus]

I guess it can be closed. I don't have the problem right now and it doesn't seem like it was very widespread when I had it.

Comment 7

[[:Aleksej]]

Thanks.