504973 - automatically updated firefox 3.5.1 and all addons are lost

Status: RESOLVED INVALID

(Toolkit :: Add-ons Manager, defect)

Description

[ross]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.1) Gecko/20090715 Firefox/3.5.1 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.1) Gecko/20090715 Firefox/3.5.1 (.NET CLR 3.5.30729)

Firefox was updated to 3.5.1 by itself from 3.5. After I restarted it, it didn't show up the compatibility of the addons (something like a install wizard should appears). And then all addons I have before are lost.
including:
firebug
tagkit
skipscreen
...

Reproducible: Didn't try

Steps to Reproduce:
reproducing it is difficult, since it involves installing the 3.5 version and letting it automatically update.

Comment 1

[Robert Strong (they/them - no direct email)]

Please attach the following files from your profile directory
http://support.mozilla.com/en-US/kb/Profiles

extensions.cache
extensions.ini
extensions.rdf

and if present the extensions.log

Might be an app update or add-ons manager bug. Moving over to add-ons manager to first find out what happened to the extensions

Comment 2

[Dave Townsend [:mossop]]

Without the information requested in comment 1 we can't really evaluate this bug report further. Closing as incomplete. Ross, please reopen if you can provide the information.

Comment 3

[ross]

Attachment: extensions.cache for diagnosis

as requested. Thanks

Comment 4

[ross]

Attachment: extensions.ini for diagnosis

Comment 5

[ross]

Attachment: extensions.rdf for diagnosis

Comment 6

[Dave Townsend [:mossop]]

What add-ons are listed when you look in the add-ons manager?

Comment 7

[ross]

I now have firebug 1.4.2 and hong kong toolbar 3.3.9.0, which i installed after the update.

Comment 8

[Henrik Skupin [:whimboo][⌚️UTC+2]]

A lot of code has been changed since the bug has been filed. I don't think it is useful to keep this report open. File a new bug if you can still reproduce it with Firefox 4.