506026 - Thunderbird won't log on to SMTP server to send mail

Status: RESOLVED DUPLICATE of bug 516784

(MailNews Core :: Networking: SMTP, defect)

Description

[Dennis galway]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.1) Gecko/20090715 Firefox/3.5.1 (.NET CLR 3.5.30729)
Build Identifier: 1.8.20090.60502

I can receive mail from ISP.  However, when I try to Send mail i am prompted to enter my password.  This never happened before today.  When I enter it a dialogue box informs me that connection to SMTP server smpt1.nf.sympatico.ca failed.  I contacted my ISP tech support and was informed that they had several reports of this problem and all reporting users were using Thunderbird.  The problem did not happen with other mail clients. I verified this by using Windows Mail

Reproducible: Always

Steps to Reproduce:
1.compose Email and hit send button
2.asked for SMTP password
3.Cannot connect to smtp1.nf.sympatico.ca
Actual Results:  
The above reported problem just started today.

Expected Results:  
After checking account settings.  They were correct.  The problem persists.

Worked normally to send message as it did before today

Comment 1

[Matthias Versen [:Matti]]

Please attach (!) a SMTP log as Attachment (do not post it): 
https://wiki.mozilla.org/MailNews:Logging

Comment 2

[Ludovic Hirlimann [:Usul]]

and have a look at http://kb.mozillazine.org/Cannot_send_mail

Comment 3

[[:Aureliano Buendía]]

Reporter, any answer to comment #1 and comment #2?

Comment 4

[milan.slanar]

Attachment: log of sending mail with beta2

Comment 5

[milan.slanar]

I have probably the same problem as reporter but with Thunderbir 3 beta4. Beta2 and beta3 works well.
I am using smtp server on port 25 with user an passwd authentication and STARTTLS option.

attached logs for all betas

Comment 6

[milan.slanar]

Attachment: log of sending mail with beta3

Comment 7

[milan.slanar]

Attachment: log of sending mail with beta4

Comment 8

[milan.slanar]

comment #5 is about Fedora 11  x86_64 version of thunderbird. I am using czech language (cs_CZ) localization. After debugging it little bit I found out that only thunderbird beta 4 with czech localization does not work.
when I run "LANG=en_US thunderbird" everything works. Other localizations (fr, pl, sk, de) works as well.
I have tried official mozilla linux build of beta4 on other opensuse 11.1 system and czech version fails, other works ok.
On the other hand czech localized windows version of beta4 works ok.

Bug is in czech localized linux version of thunderbird beta4.

Comment 9

[Ludovic Hirlimann [:Usul]]

This a known bug that has been fixed since. RC1 will work for you or a en_US build will too.

Comment 10

[Mark Banner (:standard8)]

(In reply to comment #9)
> This a known bug that has been fixed since. RC1 will work for you or a en_US
> build will too.

Yep, duplicate of bug 516784