506662 - "Open Conaining Folder" not opening window in XUbuntu (Xfce), should automatically open /usr/bin/Thunar

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Nicholas]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:1.9.0.12) Gecko/2009070609 Firefox/3.0.12
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.9.0.11) Gecko/2009060308 Ubuntu/9.04 (jaunty) Firefox/3.0.12

Hard to open containing folder in Xubuntu (with xfce)
Should open /usr/bin/thunar - OR PROVIDE HELP FOR User to use program, as end users don't know where to find file browser programs.

Reproducible: Always

Steps to Reproduce:
1. Use XUbuntu (has Xfce)
2. Download a file
3. Goto download manager - right click on file and select "Open Containing Folder"
Actual Results:  
Displays empty choose applications list - with button to file application

Expected Results:  
Opens file explorer in this case Thunar OR Provides a message informing the end user that FF dos not know how to open the folder WITH INSTRUCTIONS ON HOW TO RESOLVE ISSUE.

Found file browser OR provided user with a good message, as the user will be confused being asked to file a program when all they want to do is view the folder. This is confusing.

Issue may be present in other Linux GUIs I.e. Gnome, KDE.
Installing "mozilla-firefox-gnome-support" may help.

Comment 1

[Micah Gersten]

Should this be a duplicate of Bug 266600 and have the title changed?

Comment 2

[Micah Gersten]

BTW, I can confirm this in:
FF3.5.3
FF3.6preb1
FF3.7

with XFCE 4.6.0 on Ubuntu Jaunty

Comment 3

[Pradeep]

Yes this is also true for Firefox on Kubuntu also and i think it is found in many other linux versions.

Comment 4

[Tyler Downer [He/Him]]

Reporter, please retest with Firefox 3.6.12 or later in a fresh profile (http://support.mozilla.com/kb/Managing+profiles). Also update your plugins (flash, adobe reader, java, quicktime, silverlight, etc.) Go to the developer's website and download the latest version from there. If you no longer see this issue, please close this bug as RESOLVED, WORKSFORME. If you do see the bug, please post a comment.

Comment 5

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.