506951 - when I try to access this web site, the firefox automatically closes says some error codeand says "FireFox Crashed!"

Status: VERIFIED INCOMPLETE

(Firefox :: General, defect)

Description

[nandafrenew]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.1) Gecko/20090715 Firefox/3.5.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.1) Gecko/20090715 Firefox/3.5.1

when I try to access this web site, the firefox automatically closes says some error code and says "Firefox Crashed." It has juicyaccess and i don't know how to get into my system. I think this may be source of the problem. Any help is greatly appreciated. I know "www.photoninfotech.com" is correct web site. There is something wrong in my system that prevents from being accessing "www.photoninfotech.com".

Reproducible: Always

Steps to Reproduce:
1.When I try to access the site "www.photoninfotech.com"
2.http://www.photoninfotech.com/cnbc-young-turks.html
3.
Actual Results:  
The URL "http://www.photoninfotech.com" getting converted into "errorcode..." and firefox closes with popup dialog, firefox crashed.

Expected Results:  
Firefox should have removed the bug which causing it or should explain the user in the clear manner of what to do to remove the error.

Any help is greatly appreciated!

Comment 1

[Bob Clary [:bc] (inactive)]

please go to about:crashes and paste the latest crash id here. thanks!

Comment 2

[nandafrenew]

I'm unable to find the about:crashes in Mozilla, please tell me where is about:crashes, so that I'll give more information. Is it related with Juicyaccess? How to remove it?

thanks!

Comment 3

[Bob Clary [:bc] (inactive)]

just type about:crashes in the url bar and hit enter. You'll hopefully see a list of recent crashes. Copy and paste the id that looks like: bp-8b8c76fd-f830-4a04-ac39-ea5912090721

Comment 4

[nandafrenew]

Submitted Crash Reports
     
        Report ID    Date Submitted
No crash reports have been submitted.

This is the information that I found1

Comment 5

[Bob Clary [:bc] (inactive)]

Please read http://support.mozilla.com/en-US/kb/Mozilla+Crash+Reporter and then try to reproduce the crash and agree to submit the report.

Comment 6

[Daniel Veditz [:dveditz]]

I hope you were able to resolve your problem with help from support.mozilla.com and its forums, or perhaps upgrading helped. Often when Firefox crashes without the crash reporter coming up it's because we crashed in a plugin, and old plugins can crash a lot. See http://www.mozilla.com/plugincheck/ for help with that.