507165 - Flash videos on NBC.com just show the NBC peacock on Linux

Status: RESOLVED INCOMPLETE

(Tech Evangelism Graveyard :: English US, defect)

Description

[Todd]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.1) Gecko/20090717 Remi/fc6 Firefox/3.5.1
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.1) Gecko/20090717 Remi/fc6 Firefox/3.5.1

host: CentOS 5.3
FF: 3.5.1
Flash: 10.0.22.87

When watching a (flash) video on nbc.com, you can not get past the NBC peacock

Reproducible: Always

Steps to Reproduce:
1.http://www.nbc.com/the-listener/video/categories/season-1/1118434/
2.click on any of the shows
3.watch the peacock forever
4.send bug report to mozilla.org

Comment 1

[Matthias Versen [:Matti]]

4. should be replaced with ask the support under http://suppret.mozilla.com

Do you use adblock ?
Did you tested already the Firefox safemode before you reported the bug ?

Comment 2

[Todd]

> Do you use adblock ?

Yes.  It is disabled on that page.  Tried complete disable too. No joy.

> Did you tested already the Firefox safemode before you reported the bug ?

No.  Plugins like flash are not suppose to load in safe mode.  If I am
incorrect, let me know.

Comment 3

[Matthias Versen [:Matti]]

>Plugins like flash are not suppose to load in safe mode.
Addons are not loaded in the safemode, plugins are.

Adblock is known to break such flash video sites if they want to play adds before the real videos...

Comment 4

[Todd]

"firefox --safe-mode": no symptom change

Comment 5

[Dave Garrett]

(In reply to comment #3)
> >Plugins like flash are not suppose to load in safe mode.
> Addons are not loaded in the safemode, plugins are.

Extensions and themes are disabled in Firefox safe mode, to be precise. The term "add-ons" is a confudling of extensions, themes, plugins, dictionaries, and whatnot that is supposed to simplify things but causes this very sort of confusion. ;)

Confirming this. I can reproduce this in a new profile here on Linux with latest Firefox 3.5 or 3.0. I get the following in the error console:
Error: Permission denied for <http://ads.bridgetrack.com> to call method Location.toString on <http://www.nbc.com>.
Error: flashObject is null
Source File: http://www.nbc.com/the-listener/video/episodes/?vid=1138817
Line: 0
Error: flashObject is null
Source File: http://www.nbc.com/the-listener/video/episodes/?vid=1138817
Line: 0
Error: flashObject is null
Source File: http://www.nbc.com/the-listener/video/episodes/?vid=1138817
Line: 0

The first error I get on loading the initial page. I don't always get it, so it may be due to an ad or something. The three others are on playing the video.

When I test in a WinXP VM I works fine and I only get the first error, but not the other 3 when trying to play the video. So, this seems to be Linux specific. Probably a TE bug of some kind.

Comment 6

[Dave Garrett]

(In reply to comment #5)
> Error: Permission denied for <http://ads.bridgetrack.com> to call method
> Location.toString on <http://www.nbc.com>.

> may be due to an ad or something.

Scratch the "may" and the "or something" for obvious reasons. :)

> Error: flashObject is null

Case issue of some kind? I see a definition of FlashObject in /assets/js/global/swfobject.js" instead of flashObject. Sending over to TE.

Comment 7

[Chris Lawson (gone)]

INCOMPLETE due to lack of activity since the end of 2009.

If someone is willing to investigate the issues raised in this bug to determine whether they still exist, *and* work with the site in question to fix any existing issues, please feel free to re-open and assign to yourself.

Sorry for the bugspam; filter on "NO MORE PRE-2010 TE BUGS" to remove.