507313 - unresponsive web video applications

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[vctrphsr]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.9.1.1) Gecko/20090715 Firefox/3.5.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.9.1.1) Gecko/20090715 Firefox/3.5.1

The new version of Firefox loaded. I have been testing eboostr on my system. I did not use Firefox after it was updated. When I try to access a video in any web site there is no response. But if I use the Internet Explorer browser the video applications will access.

Reproducible: Always

Steps to Reproduce:
1.As I said, the first thing was a general reboot of firefox. No response as to any video application on any web site.
2.I loaded Internet Explorer to see if the same result was produced. It was not. the video application responded.

Comment 2

[Matthias Versen [:Matti]]

>I have been testing eboostr on my system.
What is eboostr ?

>When I try to access a video in any web site there is no response.
What do you mean with "a video", an ogg video from a <video> tag or a video played by a plugin ? 
If you mean a plugin which plugin and which version of this plugin do you have installed ?
What do you mean with no response ?
A Http timeout or do you mean that Firefox freezes ?
If you mean a freeze, did you already tested the usual support troubleshoot things ?
http://support.mozilla.com/en-US/kb/Basic+troubleshooting

Comment 3

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.12 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles
Also, please consider using the most recent Firefox 4 beta build, your bug may be resolved there.

Comment 4

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.