507479 - Firefox spontaneously shuts down during normal usage

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[sg1o4jj02]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.1) Gecko/20090715 Firefox/3.5.1 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.1) Gecko/20090715 Firefox/3.5.1 (.NET CLR 3.5.30729)

When I click to re-open, it doesn't show a crash, just a need to recover the session.  All of my tabs and bookmarks are intact, but everything has to reload.  It happened four times today, alone.  I have other programs open at the same time, but they are the same ones I always have open.

Reproducible: Sometimes

Steps to Reproduce:
1. Open Firefox
2. Do your business and wait
3. Wait some more
Actual Results:  
It happened twice in half an hour, then not again for four hours.

Expected Results:  
I expected the unpredictability.

Comment 1

[Ria Klaassen (not reading all bugmail)]

Sounds like a crash but without crash reporter.
Please read: https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report
First try to update your plugins (flash and java)and retest in safe-mode: http://support.mozilla.com/en-US/kb/Safe+Mode

Comment 2

[Tyler Downer [He/Him]]

Reporter, any replies?

Comment 3

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

Comment 4

[Tyler Downer [He/Him]]

This bug has had the CLOSEME tag for several weeks and the date in the tag is far gone. If the reporter can still see this issue, Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). Then please remove the closeme tag in the whiteboard, mark the bug against the proper version and comment on the bug.