Firefox shuts down upon use of the system that powers Auto Trader

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
9 years ago
7 years ago

People

(Reporter: Daniel DiGangi, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2010-12-01])

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.13) Gecko/2009073022 Firefox/3.0.13 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.13) Gecko/2009073022 Firefox/3.0.13 (.NET CLR 3.5.30729)

Not sure why this is happening, on use of Mozilla with the Auto Trader website, it causes crashing during the car selection process. It is not the first instance I have had where database driven selections such as that have crashed Mozilla.

Reproducible: Sometimes

Steps to Reproduce:
1. Visit Autotrader.com
2. Select a car from new or used
3. Watch the crash
Actual Results:  
It crashed!

Expected Results:  
Exactly what happened

I had to use IE so I could find my car :(

Comment 1

9 years ago
Have you tried safe mode - disabling any extensions that may be causing issues?
 http://support.mozilla.com/en-US/kb/Safe+Mode
Please read https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report if you really get a Firefox crash and not a hang/freeze
Reporter, please retest with Firefox 3.6.12 or later in a fresh profile (http://support.mozilla.com/kb/Managing+profiles). Also update your plugins (flash, adobe reader, java, quicktime, silverlight, etc.) Go to the developer's website and download the latest version from there. If you no longer see this issue, please close this bug as RESOLVED, WORKSFORME. If you do see the bug, please post a comment.
Whiteboard: [CLOSEME 2010-12-01]
No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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