509293 - Site starts to load then Firefox shuts down completely

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Allan Hobbs]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729)

This in my web site.
It worked fine under firefox 3.0

I also have another basic website whish works fine.
http://users.tpg.com.au/alliz55/Penrith_Eisteddfod/


Reproducible: Always

Steps to Reproduce:
1.  just try to load the web site

Actual Results:  
does it every time

Expected Results:  
Firefox completely exits.

none

Comment 1

[Ria Klaassen (not reading all bugmail)]

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.3pre) Gecko/20090808 Shiretoko/3.5.3pre

The site loads normally here. It uses Java however, so maybe updating Java to the latest version will help.

Comment 2

[Allan Hobbs]

(In reply to comment #1)
> Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.3pre) Gecko/20090808
> Shiretoko/3.5.3pre
> 
> The site loads normally here. It uses Java however, so maybe updating Java to
> the latest version will help.
I already have the latest but I am uninstalling and reinstalling incase there is a problem.

Comment 3

[Allan Hobbs]

(In reply to comment #1)
> Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.3pre) Gecko/20090808
> Shiretoko/3.5.3pre
> 
> The site loads normally here. It uses Java however, so maybe updating Java to
> the latest version will help.
I un-installed Java - downloaded current full version and tried to install and got error message 25099 "unzipping core files failed"
The only related thing on the Java site is that it didn't uninstall correctly.
I tried what they said but the jqs.exe file does not exist any where on the PC.
Do you know what they may test for so I can remove - the support seems poor for java.

Comment 4

[Ria Klaassen (not reading all bugmail)]

I always use the update function in Control Panel > Java > Update.
Google gives a lot of results BTW for your error so that may help.

Comment 5

[Allan Hobbs]

(In reply to comment #4)
> I always use the update function in Control Panel > Java > Update.
> Google gives a lot of results BTW for your error so that may help.

Thanks, I will try in the morning

Comment 6

[Allan Hobbs]

(In reply to comment #3)
> (In reply to comment #1)
> > Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.3pre) Gecko/20090808
> > Shiretoko/3.5.3pre
> > 
> > The site loads normally here. It uses Java however, so maybe updating Java to
> > the latest version will help.
> I un-installed Java - downloaded current full version and tried to install and
> got error message 25099 "unzipping core files failed"
> The only related thing on the Java site is that it didn't uninstall correctly.
> I tried what they said but the jqs.exe file does not exist any where on the PC.
> Do you know what they may test for so I can remove - the support seems poor for
> java.

Update:
I managed to remove all traces of Java 6.15 and reinstall and now the website is working fine.
Thanks for for assistance.

Comment 7

[Ria Klaassen (not reading all bugmail)]

Great that it's solved! Resolution FIXED however means code was checked into the tree to correct the bug. In this case WORKSFORME seems more appropriate.

Comment 8

[Allan Hobbs]

(In reply to comment #7)
> Great that it's solved! Resolution FIXED however means code was checked into
> the tree to correct the bug. In this case WORKSFORME seems more appropriate.
That's fine - thanks