Firefox window doesn't close when clicking the window close button

RESOLVED INCOMPLETE

Status

()

Firefox
General
--
major
RESOLVED INCOMPLETE
9 years ago
8 years ago

People

(Reporter: snowfreeze, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [waiting on reporter] closeme 2009-11-09)

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2

I am running Windows 7 RTM with ALL the latest updates.  Firefox will not let me close by clicking on the x in the top right.  It will just blink at me and do nothing.  I have to hit CTRL-F4 or even ALT-F4 and then just open Chrome.  I am frustrated!  :(

Reproducible: Always

Steps to Reproduce:
1.Open Firefox.
2.Try to close a tab or firefox.
3.Cannot do so, whatsoever, unless CTRL-F4 or ALT-F4.
Actual Results:  
Same as usual.

Expected Results:  
Close tab or browser altogether.

n/a
(Reporter)

Comment 1

9 years ago
Correction, sorry.  Tabs close fine.  The whole program requires an ALT-F4 to closer out of it...  Thank you.

Comment 2

9 years ago
So do you still have any issues? As I read the bug, it appears that the top-right [X] in the window doesn't work?
(Reporter)

Comment 3

9 years ago
Yes.  That is correct.

Comment 4

9 years ago
Does it actually happen every single time, as you wrote in comment 0 - i.e. even when closing the only window with a single empty tab? If so, it's most likely something in your configuration is causing the problem, please try http://support.mozilla.com/ for help, in particular the Safe mode / another profile.

Otherwise, does the description in bug 507562 look similar? (Your description is different, but perhaps you're seeing other symptoms described in that bug.)
Summary: Cannot close tabs or even firefox altogether. → Firefox window doesn't close when clicking the window close button

Updated

9 years ago
Whiteboard: [waiting on reporter] closeme 2009-11-09

Comment 5

9 years ago
=> incomplete
please reopen if more information becomes available per previous comments
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
I have this issue also .. but ony when I open more then one window .. the second window does not close when I click on the X
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