Closed Bug 510710 Opened 15 years ago Closed 13 years ago

Blue screen and firefox defect after restart

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: joachim.ewald, Unassigned)

References

(
URL
)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2

Blue screen when I selected the URL above. After the restart of the PC I could not start Firefox anymore, even not after running deinstall and install.
I had to delete one of these generated files (compreg.dat or xpti.dat)to be able to start.  I was always able to use Firefox from another user account.

Reproducible: Didn't try



Expected Results:  
- no bluescreen
- recovery from damaged .dat files by uninstall / install
Severity: normal → critical
Bluescreens are not caused by a userspace application like Firefox. They are always caused by a kernelspace application (Ie. Antivirus on occasion, firewalls, drivers etc). Please update all your drivers, play with your firewall, etc.
URL: //http://www.fondsdiscount.de/nachric... → http://www.fondsdiscount.de/nachricht...
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → INVALID
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