510807 - Math symbols showing incorrectly on College Webtest!

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[sirgouki]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729)

In Westwood Online College's webtests <= displays as ^3 and >= displays as the british pound sign (the curly L with a line through the middle.)  I'm not sure if this is decoding or an incorrect character table.  I've tried switching encodings and this doesn't affect it.  IE8 displays the correct symbols, and it says it's using Western(WINDOWS) but I've tried that to no avail.  This makes taking test impossible for my math class.  Finally, In the previous math class I had taken, there were no symbol errors.  I'M currently running Vista 32, and I've also tested this on XP 32, with firefox 2.x (unsure of the exact version.)

Reproducible: Always

Steps to Reproduce:
1.  Just visit a math test using the same software.
Actual Results:  
<= displays as a superscript 3 (cubed or ^3) and >= displays as a British Pound.

Expected Results:  
displayed <= or >= appropriately.

I'm working with the math teacher to gain access to a practice test of some sort, and get information about the software they use to run the site.  Argosy University uses the EXACT same software.

Comment 1

[Robert Longson [:longsonr]]

You need to add a copy of the non working page as an attachment so that we can determine the cause. It could be bug 193404 but its hard to tell without a testcase. If you think it is bug 193404 then you should mark this bug as a duplicate.

Comment 2

[sirgouki]

(In reply to comment #1)
> You need to add a copy of the non working page as an attachment so that we can
> determine the cause. It could be bug 193404 but its hard to tell without a
> testcase. If you think it is bug 193404 then you should mark this bug as a
> duplicate.

I assure you this isn't a duplicate.  However, the tech support for the school website refuses to tell me how they produced the characters and refuses to give me a web page with similar problems on it.  I am currently trying to figure out how they generated the symbol because its not an Alt+combination nor is it a standard HTML version.  I will reply again when I can generate some code that does this.

Comment 3

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 4

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.