511454 - Thunderbird 3b group by sort on POP inbox causes contents to disappear

Status: RESOLVED DUPLICATE of bug 517467

(Thunderbird :: Folder and Message Lists, defect)

Description

[Robby Pedrica]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.3pre) Gecko/20090818 Lightning/1.0pre Shredder/3.0b4pre

If I select Group by sort for a POP inbox, all contents of that inbox disappears. I have to rebuild that box to get the contents back or remove the msf file.

Reproducible: Always

Steps to Reproduce:
1. Select pop inbox
2. View -> Sort by -> Grouped by sort
3. Email in that inbox disappears
4. View -> Sort By is greyed out and no longer accessible
Actual Results:  
There is no longer any email in that inbox/the message list pane is empty.

Expected Results:  
Change to 'group by sort' view

This has stopped occurring now for some reason, I can no longer reproduce this. Perhaps after a rebuild the problem goes away?

Comment 1

[[:Aureliano Buendía]]

It happens also to me today with 

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.4pre) Gecko/20090825 Lightning/1.0pre Shredder/3.0b4pre ID:20090825144257

but I can't provide a STR.

Deleting localstore.rdf and after rebuild index all work fine

Comment 2

[[:Aureliano Buendía]]

Attachment: testcase?

I'm pretty sure that I have found the problem: the bug raise when I changed sort order while TB indexing the folder.

STR:
1. I have my Inbox folder sort by date and grouped by sort.
2. I delete *.msf file in my profile for generate a long indexing process at TB startup.
3. start TB
4. sort my Inbox by From (indexing is in process)
5. sort my Inbox by date and grouped by sort (indexing is in process): all my mails are missing!

For restoration it is need to delete inbox.msf file and localstore.rdf.
Deleteting only inbox.msf raise the issue if I select sort by date grouped by sort.

I attach localstore.rdf for test.

I hope I'm not wrong.

It is related to bug #504552?

Comment 3

[[:Aureliano Buendía]]

Tested with 

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.4pre) Gecko/20090827 Lightning/1.0pre Shredder/3.0b4pre ID:20090827062853

Comment 4

[Robby Pedrica]

Ok from my side I can just right-click on the folder ( with missing email ) and select Properties - Rebuild Index. This is obviously still a temp solution as the problem shouldn't happen in the first place.

Comment 5

[[:Aureliano Buendía]]

Here on Windows XP, rebuilding indexes not resolve the issue.

Comment 6

[Mike]

This happened to me recently as well.

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.1) Gecko/20090715 Thunderbird/3.0b3

I originally had it sorted by date in descending order with "Group by sort" enabled. I somehow ended up sorting it in descending order by subject with no grouping (probably an accidental click on my part).

I changed it back to sorting by date in descending order, but as soon as I checked "Group by sort", all the messages disappeared from the inbox and I ended up with this error in the error console:

Error: sortType is undefined
Source File: file:///C:/Program%20Files/Mozilla%20Thunderbird/modules/dbViewWrapper.js
Line: 1572

Comment 7

[Dwayne B.]

Experiencing the same issue with Beta 4.

Comment 8

[Ludovic Hirlimann [:Usul]]

Activity is there :-)