511607 - inbox full cant receive new emails

Status: RESOLVED DUPLICATE of bug 278446

(Thunderbird :: General, defect)

Description

[kevin]

User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; Comcast Install 1.0; GTB6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Build Identifier: 

My account [e-mail] has a thunderbird email account. but i cant receive email because there is an error message saying that the inbox is full and says to delete excess emails. I have deleted over a thousand emails and it still says my inbox is full. what can i do? i need my email asap
sincerely kevin warner

Reproducible: Always

Steps to Reproduce:
1.check email
2.error mesage says inbox is full
3.delete unwanted emails... check email again says inbox full.. delete excess emails
Actual Results:  
same as above

Comment 1

[[:Aureliano Buendía]]

Try compact folder.

If you use TB 3, you can archive your email.
If you use TB 2, you can use an extension as ImportExportTools (MboxImport enhanced) to export a folder or emails to backup.

see limits on thunderbird: http://kb.mozillazine.org/Limits_-_Thunderbird

Comment 2

[Ludovic Hirlimann [:Usul]]

What version of Thunderbird are you using ? Don't forget to come back and tell us if worked or not.

Comment 3

[[:Aureliano Buendía]]

Anyway it seems a dupe of bug #278446: reporter you agree too?

Comment 4

[[:Aureliano Buendía]]

Kevin, I mark this bug as dupe of bug #278446.

Feel free to reopen it if I'm wrong.