Closed
Bug 511783
Opened 15 years ago
Closed 13 years ago
Crash if I close Firefox after reading PDF with Adobe Reader 9 (with Thunderbird loaded)
Categories
(Plugins Graveyard :: PDF (Adobe), defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: christophe.bourdajaud, Unassigned)
Details
(Keywords: crash, Whiteboard: [closeme 2010-10-25])
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; fr; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; fr; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729) Firefox crashes after reading a PDF document included in a web page, only if Thunderbird is open. The crash took place at the close of Firefox. If Thunderbird is not open, closing Firefox is normally. Reproducible: Always Steps to Reproduce: 1. Open Thunderbird 2. Open Firefox 3. Go to a web page with a PDF document included 4. Read the PDF 5. Close Firefox
Reporter | ||
Comment 1•15 years ago
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The problem occurs with Adobe Reader 9. Solution: Uninstall Adobe Reader 9 and reinstall Adobe Reader 8. No problem on Windows 7.
Reporter | ||
Comment 2•15 years ago
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There seems to be an incompatibility between Firefox, Thunderbird and Adobe Reader 9.
Reporter | ||
Updated•15 years ago
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Version: unspecified → 3.5 Branch
Comment 3•15 years ago
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Crazy. Can you get a crash ID from about:crashes and paste it here?
Component: General → Plug-ins
Product: Firefox → Core
QA Contact: general → plugins
Summary: Crash if I close Firefox after reading of a PDF included in web page (with Thunderbird loaded) → Crash if I close Firefox after reading PDF with Adobe Reader 9 (with Thunderbird loaded)
Version: 3.5 Branch → Trunk
about:crashes is clear. I am from Germany and used German Windows 5.1 and German Firefox 3.5.5. I Opend a PDF Document and close Firefox. A Microsoft Message Box is Showing with this. In English, The Aplication does ilegal access on the Memory. I Hope of help with Update/Patch! --------------------------- sw: firefox.exe - Fehler in Anwendung --------------------------- Die Anweisung in "0x03aa609c" verweist auf Speicher in "0x00000014". Der Vorgang "read" konnte nicht auf dem Speicher durchgeführt werden. Klicken Sie auf "OK", um das Programm zu beenden. --------------------------- OK ---------------------------
Component: Plug-ins → PDF (Adobe)
Product: Core → Plugins
QA Contact: plugins → adobe-reader
Version: Trunk → unspecified
Comment 5•14 years ago
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do you still crash? if not, please close the bug - set status to RESOLVED and resolution set to WORKSFORME
Whiteboard: [closeme 2010-10-25]
Comment 6•13 years ago
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Closing since now after whiteboard closeme date and no reply to last comment. Please reopen/comment with further info, if you still see this issue with Firefox 3.6.13 or later, with a clean profile and the latest version of the plugin. If you wish, you can also try to reproduce in Firefox 4 Beta 8 or later: http://www.mozilla.com/en-US/firefox/all-beta.html
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → INCOMPLETE
Version: unspecified → 9.x
Assignee | ||
Updated•8 years ago
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Product: Plugins → Plugins Graveyard
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Description
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