No search results display when clicking "Google Search"

RESOLVED INCOMPLETE

Status

()

Firefox
General
--
major
RESOLVED INCOMPLETE
9 years ago
7 years ago

People

(Reporter: Frustrated, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2011-1-1], URL)

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2

1) Goto "www.google.com"

2) Enter keywords

3) Click "Google Search"

4) Nothing happens. No display of results. The bottom left shows that the browser navigates to www.google.com and it displays transferring from www.google.com, but nothing ever displays. 

Apparently a lot of folks are having this problem in the forums, but there are no solutions that have worked thus far. I have:

1) Cleared the cache - didn't help
2) Tried safe-mode - didn't help

However, using the firefox branded google search or even "I feel lucky" gets search results. Only www.google.com is impacted.



Reproducible: Always

Steps to Reproduce:
1. See above
2.
3.
Actual Results:  
See above

Expected Results:  
See above

Display the results.
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.3pre) Gecko/20090817 Shiretoko/3.5.3pre

This works fine for me. Please try basic troubleshooting:
http://support.mozilla.com/en-US/kb/Basic+Troubleshooting
(Reporter)

Comment 2

9 years ago
Tried each option, but I've still had no success. Its the same results each time. Enter the search term, click the button, but no search results are returned. It works fine under IE.
Reporter, are you still seeing this issue with Firefox 3.6.12 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles
Also, please consider using the most recent Firefox 4 beta build, your bug may be resolved there.
Whiteboard: [CLOSEME 2011-1-1]
No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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