Browser not connecting with HDFC Bank Mobile Recharge Server

RESOLVED INCOMPLETE

Status

()

--
major
RESOLVED INCOMPLETE
9 years ago
8 years ago

People

(Reporter: rssubbuwin, Unassigned)

Tracking

3.5 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(URL)

Attachments

(1 attachment)

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2

I have tried to refill my mobile in the following HDFC Bank URL. But The browser not connected when i click the Refill Button. It doesn't connect the server. But this problem not raised in Internet Explorer 8.0.

http://www.hdfcbank.com/personal/payments/prepaid_refill/pre_refill.htm

Reproducible: Always

Steps to Reproduce:
1.click the following link 
http://www.hdfcbank.com/personal/payments/prepaid_refill/pre_refill.htm

2. Click Prepaid mobile Recharge link. Click The link Online Recharge.One new window will open. With in that click Refill Button
3. Then Give Any Indian Mobile No & amount. If i Click the confirm Button,mozilla browser doesn't connects with server. Not moving to the pay ment Gateway. 
Actual Results:  
If i Click the confirm Button,mozilla browser doesn't connects with server. Not moving to the payment Gateway. But this Problem doesn't raise in Internet explorer. 

Expected Results:  
It should move to the HDFC Bank login page (For transferring the amount)
(Reporter)

Comment 1

9 years ago
Created attachment 396649 [details]
Problem(screen Shot view)
> Then Give Any Indian Mobile No & amount.
I fail at this step because I don't know any indian mobile numbers
(Reporter)

Comment 3

9 years ago
I will give my mobile no & recharge amount try it. 
Just enter the following mobile no 9962707782 and enter the amount 100. Then click the confirm button. You will find the following status

Your Payment Request is being processed ... 

After that, this screen not connecting with HDFC login page.
(Reporter)

Comment 4

9 years ago
(In reply to comment #2)
> > Then Give Any Indian Mobile No & amount.
> I fail at this step because I don't know any indian mobile numbers

I will give my mobile no & recharge amount try it. 
Just enter the following mobile no 9962707782 and enter the amount 100. Then
click the confirm button. You will find the following status

Your Payment Request is being processed ... 

After that, this screen not connecting with HDFC login page.

Comment 5

8 years ago
(In reply to comment #4)
The description of this bug by SUBBU is 100% accurate.
Took me while to realise it is a Firefox bug.  I'm now reverting to Explorer to do my mobile recharge.
> (In reply to comment #2)
> > > Then Give Any Indian Mobile No & amount.
> > I fail at this step because I don't know any indian mobile numbers
> 
> I will give my mobile no & recharge amount try it. 
> Just enter the following mobile no 9962707782 and enter the amount 100. Then
> click the confirm button. You will find the following status
> 
> Your Payment Request is being processed ... 
> 
> After that, this screen not connecting with HDFC login page.

Comment 6

8 years ago
Reporter -> Are you still experiencing this issue with the latest version of Firefox 3.6.15? Does the issue occur with the latest nightly? http://nightly.mozilla.org/
Version: unspecified → 3.5 Branch

Comment 7

8 years ago
Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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