Closed Bug 512970 Opened 16 years ago Closed 14 years ago

Performance issues with the latest upgrade

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
3.5 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
major

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: karishmarao, Unassigned)

Details

(Whiteboard: [CLOSEME 2011-2-25])

User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; GTB6; .NET CLR 1.0.3705; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727; MS-RTC LM 8) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 Since I upgraded to the latest version of Firefox 2 days ago, the performance of all my other applications on my PC have tanked, such as Microsoft Outlook and Rational developer tools. The task manager indicates that the firefox.exe process is using anywhere from 45 - 100% CPU at any given time, regardless of the websites I'm browsing, or how many. I never had this issue with Firefox before, and this is the only recent upgrade or install I've had on my machine. Please advise, since I would like to continue to use Firefox and not IE! Thanks! Reproducible: Always Steps to Reproduce: 1. Launch Firefox, launch any URL. 2. Check task manager. CPU utilization rises very quickly and hovers between 40 - 100%, causing all other open apps to slow down. 3.
Please try safe-mode to exclude extension problems: http://support.mozilla.com/en-US/kb/Safe+Mode Or a new profile: http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile If the problem persists, try reinstalling Firefox in a different folder. http://www.mozilla.com/en-US/
Version: unspecified → 3.5 Branch
Severity: critical → major
Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing. http://support.mozilla.com/kb/Safe+Mode http://support.mozilla.com/kb/Managing+profiles
Whiteboard: [CLOSEME 2011-2-25]
No reply, INCOMPLETE. Please retest with Firefox 4 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
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