Status

Thunderbird
Mail Window Front End
RESOLVED INCOMPLETE
9 years ago
9 years ago

People

(Reporter: Wes, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [support][closeme 2009-11-19])

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729)
Build Identifier: 

Recently when the in-box does it's automatic thing with placing e-mail in the junk it sends e-mails that are very important to me to junk and then they never appear in the junk mail report.  I just lost two very important e-mails from my publisher.  When I try to find it in the black/white list they are no where to be found.  What can I do.

Sincerely, Wes Brewer
wb@bluegrama.com 

Reproducible: Always
What version of thunderbird are you using ?

How did you setup your junk settings ?
Whiteboard: [support]
Component: General → Mail Window Front End
QA Contact: general → front-end

Comment 2

9 years ago
Wes, junk filtering can't be 100% correct. There's no blacklist, but you can whitelist explicitly using the "don't mark as junk if the sender is in my address book". Did you do that?
Wes, what you think about comment #2?
Whiteboard: [support] → [support][closeme 2009-11-19]
RESO INCO due to lack of response to last question. If you feel this change was made in error, please respond to this bug with your reasons why.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
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