513919 - message could not be filtered (with Alert: of "The message could not be filtered to folder Inbox because another operation is in progress")

Status: RESOLVED DUPLICATE of bug 168648

(Thunderbird :: General, defect)

Description

[Stewart]

User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; OfficeLiveConnector.1.4; OfficeLivePatch.1.3)
Build Identifier: Thunderbird 2.0.0.23 (20090812)

After launching Thunderbird I get the Alert: "The message could not be filtered to folder "Inbox" because another operation is in progress"

THis stops any new emails from being displayed until I hit enter and re-check for messages.

Reproducible: Sometimes

Comment 1

[WADA:World Anti-bad-Duping Agency]

POP3? IMAP?
When your problem started to occur?
(after upgrade to 2.0.0.23 from 2.0.0.22, after add-on install, from specific day, ...)
Specific trigger or suspected trigger of your problem exists? (e.g. delete of mails) 

> "The message could not be filtered to folder "Inbox" because another operation is in progress"

"filtered *to* folder Inbox"? Always "filtered to folder *Inbox*"?
(I couldn't imagine "move to Inbox" case by message filter.)
Do you use Global Inbox? If yes, how many accounts share the Global Inbox?

Comment 2

[WADA:World Anti-bad-Duping Agency]

Adding alert message to bug summary for ease of search.

Comment 3

[Stewart]

POP3

After 2.0.0.23 I think, but not sure when the upgrade happened!

Doesn't always happen, but when it does it as Thunderbird is launched and it accesses mail servers. I have three accounts I use - two of the three filter to one Inbox. I assume it is when there is something to filter. Don't use Global.

The action I use is "Move message to" from "Create filter from message" after right-ckicking on the sender's email addres.

Comment 4

[WADA:World Anti-bad-Duping Agency]

(In reply to comment #3)
> The action I use is "Move message to" from "Create filter from message" after
> right-ckicking on the sender's email addrres.

Action of "Move message to Inbox"?
(run the filter rule on mails in folder other than Inbox)

If you enable auto-compact and if you requested Tb to execute auto-compact automatically, auto-comact starts silently, and your "run filter" can be executed during auto-compact is running. In this case, the alert can appear.
If you enable auto-compact, read Bug 498274 Comment #2 and enable dialog before start of auto compaction again.
Can you reproduce your problem with cancel reply to the dialog for auto compaction?

Comment 5

[Stewart]

Don't use auto compact. Actually never heard of it before! This only happens at Thunderdbird startup.

Comment 6

[Stewart]

Actually - It may occur when there are a lot of message comming in at once. And it is a timing issue of filtering and downloading messages at the same time???

Comment 7

[WADA:World Anti-bad-Duping Agency]

(In reply to comment #5)
> This only happens at Thunderdbird startup.
(In reply to comment #6)
> Actually - It may occur when there are a lot of message comming in at once.
> And it is a timing issue of filtering and downloading messages at the same time???

If problem at startup only, next are suspected.
(a) internal rebuild-index due to "outdated .msf" condition
(b) contention of Inbox between "Junk filtering just after download+message
    filtering" and your "manual filtering", are suspected.
I guess (b), because you say "when there are a lot of message coming in at once".
Please note that the alert message itself is normal, if other process such as compact folder, rebuild-index, bulk move by filtering etc. is really running when you try to alter folder content.

Comment 8

[Stewart]

My guess of a "Startup" problem is that there are a lot of incoming messages then. But, I assume it could happen anytime there were. 

As I understand it because the folder for one of my accounts is busy, any filter directed towards that folder would cause the error. It may be "normal" and doing what it is supposed to do, but it does stop incomming messages, so it it not helpful at that point. Can filtering or other the functions you mention be delayed while a folder is busy?