Closed Bug 514025 Opened 15 years ago Closed 15 years ago

crash if I try to open 'Help' menu [@ imgRequestProxy::OnStopFrame]

Categories

(Firefox :: Menus, defect)

3.5 Branch
x86_64
macOS
defect
Not set
critical

Tracking

()

VERIFIED DUPLICATE of bug 499600

People

(Reporter: evanren, Unassigned)

Details

(Keywords: crash)

Crash Data

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2

Firefox just keeping crash if I try to click or open the 'Help' menu bar.

Reproducible: Always

Steps to Reproduce:
1.open the firefox latest version(3.5.2)
2.click on 'Help' menu (maybe 1~2 sec later)
3.Crash
Keywords: crash
Version: unspecified → 3.5 Branch
Evan, can you please enter "about:crashes" in the location bar and c&p one of the crash links as comment here? That would be very helpful. Further please also try to run Firefox in Safe Mode (http://support.mozilla.com/kb/Safe+Mode) to check if any extension is causing this crash. Thanks.
I'm using Mac OS X Snow Leopard (10.6), Firefox just keeping crash when I click the 'Help'  button on the menubar.
-------------------------------------------------------------------------------
Firefox 3.5.2 Crash Report [@objc_msgSend | imgRequestProxy::OnStopFrame(gfxIImageFrame*) ]
Get Help
ID: 77ddf962-972f-4c86-a0e3-062f42090901
Signature: objc_msgSend | imgRequestProxy::OnStopFrame(gfxIImageFrame*)

Signature	objc_msgSend | imgRequestProxy::OnStopFrame(gfxIImageFrame*)
UUID	77ddf962-972f-4c86-a0e3-062f42090901
Time 	2009-09-01 21:24:55.139360
Uptime	887
Last Crash	23121 seconds before submission
Product	Firefox
Version	3.5.2
Build ID	20090729211433
Branch	1.9.1
OS	Mac OS X
OS Version	10.6.0 10A432
CPU	x86
CPU Info	GenuineIntel family 6 model 7 stepping 6
Crash Reason	EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE
Crash Address	0x9667391b
User Comments	
Processor Notes 	
Related Bugs

DUPLICATE

        * 510797 RESOLVED Firefox closes randomly with CMD-W, multiple occurrances [@objc_msgSend | imgRequestProxy::OnStopFrame(gfxIImageFrame*) ]
Crashing Thread
Frame 	Module 	Signature [Expand] 	Source
0 	libobjc.A.dylib 	objc_msgSend 	
1 	XUL 	imgRequestProxy::OnStopFrame 	modules/libpr0n/src/imgRequestProxy.cpp:492
2 	XUL 	imgRequest::OnStopFrame 	modules/libpr0n/src/imgRequest.cpp:638
3 	XUL 	nsPNGDecoder::EndImageFrame 	modules/libpr0n/decoders/png/nsPNGDecoder.cpp:201
4 	XUL 	end_callback 	modules/libpr0n/decoders/png/nsPNGDecoder.cpp:867
5 	XUL 	MOZ_PNG_push_read_chunk 	modules/libimg/png/pngpread.c:348
6 	XUL 	MOZ_PNG_process_data 	modules/libimg/png/pngpread.c:35
7 	XUL 	ReadDataOut 	modules/libpr0n/decoders/png/nsPNGDecoder.cpp:351
8 	XUL 	nsPipeInputStream::ReadSegments 	xpcom/io/nsPipe3.cpp:799
9 	XUL 	nsPNGDecoder::WriteFrom 	modules/libpr0n/decoders/png/nsPNGDecoder.cpp:370
10 	XUL 	imgRequest::OnDataAvailable 	modules/libpr0n/src/imgRequest.cpp:993
11 	XUL 	nsBaseChannel::OnDataAvailable 	netwerk/base/src/nsBaseChannel.cpp:708
12 	XUL 	nsInputStreamPump::OnStateTransfer 	netwerk/base/src/nsInputStreamPump.cpp:508
13 	XUL 	nsInputStreamPump::OnInputStreamReady 	netwerk/base/src/nsInputStreamPump.cpp:398
14 	XUL 	nsInputStreamReadyEvent::Run 	xpcom/io/nsStreamUtils.cpp:111
15 	XUL 	nsThread::ProcessNextEvent 	xpcom/threads/nsThread.cpp:510
16 	XUL 	NS_ProcessPendingEvents_P 	nsThreadUtils.cpp:180
17 	XUL 	nsBaseAppShell::NativeEventCallback 	widget/src/xpwidgets/nsBaseAppShell.cpp:121
18 	XUL 	nsAppShell::ProcessGeckoEvents 	widget/src/cocoa/nsAppShell.mm:405
19 	CoreFoundation 	__CFRunLoopDoSources0 	
20 	CoreFoundation 	__CFRunLoopRun 	
21 	CoreFoundation 	CFRunLoopRunSpecific 	
22 	CoreFoundation 	CFRunLoopRunInMode 	
23 	HIToolbox 	RunCurrentEventLoopInMode 	
24 	HIToolbox 	ReceiveNextEventCommon 	
25 	HIToolbox 	BlockUntilNextEventMatchingListInMode 	
26 	AppKit 	_DPSNextEvent 	
27 	AppKit 	-[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] 	
28 	XUL 	nsAppShell::ProcessNextNativeEvent 	widget/src/cocoa/nsAppShell.mm:649
29 	XUL 	nsBaseAppShell::DoProcessNextNativeEvent 	widget/src/xpwidgets/nsBaseAppShell.cpp:151
30 	XUL 	nsBaseAppShell::OnProcessNextEvent 	widget/src/xpwidgets/nsBaseAppShell.cpp:278
31 	XUL 	nsAppShell::OnProcessNextEvent 	widget/src/cocoa/nsAppShell.mm:793
32 	XUL 	nsThread::ProcessNextEvent 	xpcom/threads/nsThread.cpp:497
33 	XUL 	NS_ProcessPendingEvents_P 	nsThreadUtils.cpp:180
34 	XUL 	nsBaseAppShell::NativeEventCallback 	widget/src/xpwidgets/nsBaseAppShell.cpp:121
35 	XUL 	nsAppShell::ProcessGeckoEvents 	widget/src/cocoa/nsAppShell.mm:405
36 	CoreFoundation 	__CFRunLoopDoSources0 	
37 	CoreFoundation 	__CFRunLoopRun 	
38 	CoreFoundation 	CFRunLoopRunSpecific 	
39 	CoreFoundation 	CFRunLoopRunInMode 	
40 	HIToolbox 	RunCurrentEventLoopInMode 	
41 	HIToolbox 	ReceiveNextEventCommon 	
42 	HIToolbox 	IsUserStillTracking 	
43 	HIToolbox 	TrackMenuCommon 	
44 	HIToolbox 	MenuSelectCore 	
45 	HIToolbox 	_HandleMenuSelection2 	
46 	HIToolbox 	_HandleMenuSelection 	
47 	AppKit 	_NSHandleCarbonMenuEvent 	
48 	AppKit 	_DPSNextEvent 	
49 	AppKit 	-[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] 	
50 	AppKit 	-[NSApplication run] 	
51 	XUL 	nsAppShell::Run 	widget/src/cocoa/nsAppShell.mm:720
52 	XUL 	nsAppStartup::Run 	toolkit/components/startup/src/nsAppStartup.cpp:193
53 	XUL 	XRE_main 	toolkit/xre/nsAppRunner.cpp:3321
54 	firefox-bin 	main 	browser/app/nsBrowserApp.cpp:156
55 	firefox-bin 	firefox-bin@0x1541 	
56 	firefox-bin 	firefox-bin@0x1468 	
57 		@0x1
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → DUPLICATE
Thanks Evan. This crash will be fixed by the upcoming version of Firefox 3.5.3 which will be released around next week.
Status: RESOLVED → VERIFIED
Summary: crash if I try to open 'Help' menu → crash if I try to open 'Help' menu [@ imgRequestProxy::OnStopFrame]
Crash Signature: [@ imgRequestProxy::OnStopFrame]
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