515585 - Firefox keeps crashing on my laptop.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[yowler]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2

This is happening on my laptop, although not everytime.
That is the only error I could get out of events.

Reproducible: Always

Steps to Reproduce:
1.Browsing normal web sites, I dont know how to exactly reproduce this error.
2.
3.
Actual Results:  
Event Type:	Error
Event Source:	Application Hang
Event Category:	(101)
Event ID:	1002
Date:		9/10/2009
Time:		8:39:51 AM
User:		N/A
Computer:	SI-1-5-LPT2
Description:
Hanging application firefox.exe, version 1.9.1.3497, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 48 61 6e 67   ion Hang
0010: 20 20 66 69 72 65 66 6f     firefo
0018: 78 2e 65 78 65 20 31 2e   x.exe 1.
0020: 39 2e 31 2e 33 34 39 37   9.1.3497
0028: 20 69 6e 20 68 75 6e 67    in hung
0030: 61 70 70 20 30 2e 30 2e   app 0.0.
0038: 30 2e 30 20 61 74 20 6f   0.0 at o
0040: 66 66 73 65 74 20 30 30   ffset 00
0048: 30 30 30 30 30 30         000000

Comment 1

[Ria Klaassen (not reading all bugmail)]

Please read https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report

Comment 2

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

Comment 3

[Tyler Downer [He/Him]]

This bug has had the CLOSEME tag for several weeks and the date in the tag is
far gone. If the reporter can still see this issue, Please retest with Firefox
3.6.x or later and a new profile
(http://support.mozilla.com/kb/Managing+profiles). Then please remove the
closeme tag in the whiteboard, mark the bug against the proper version and
comment on the bug.