Open Bug 516523 Opened 15 years ago Updated 1 year ago

Activity manager unable to differentiate between similar actions taken at the same time in different accounts

Categories

(Thunderbird :: Mail Window Front End, defect)

defect

Tracking

(Not tracked)

People

(Reporter: brandt24, Unassigned)

References

(Blocks 1 open bug)

Details

Attachments

(1 file)

User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729)
Build Identifier: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0;Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729)Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US;rv:1.9.1.4pre) Gecko/20090910 Shredder/3.0b4pre

Say when emptying junk on to different IMAP accounts during the same minute, the AM only displays the action done to the last account.

Reproducible: Always

Steps to Reproduce:
1. Make sure you have at least two IMAP accounts.
2. Make sure you've got mails in the Junk folder to empty.
3. Launch AM.
4. Empty one junk folder and then the other (make sure it takes place during the same minute).

Actual Results:  
The AM only logged the last one emptied.

Expected Results:  
Both should have been logged.
Version: unspecified → 3.0
Attached image screenshot
Could'nt find a duplicate -> Marking new. and setting dependencies.
Blocks: activitymgr
Status: UNCONFIRMED → NEW
Ever confirmed: true
Flags: blocking-thunderbird3?
This is an artefact of activity manager merging events. As it doesn't affect general user functionality we're not blocking on this. Would be nice to get a solution for it though.
Flags: wanted-thunderbird3+
Flags: blocking-thunderbird3?
Flags: blocking-thunderbird3-
I disagree. This does affect the functionality of the whole Activity Manager for those of us who have more than one account. Doctor, I would like a second opinion :) ie I think this is debatable. I personally would not expect the final release of TB3 to contain something so utterly broken.
Tried it today with Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.5pre) Gecko/20091014 Shredder/3.0pre
Still the same thing. When a user has many IMAP folders to bring up to date, the AM fails to really distinguish what is being worked on.
Flags: blocking-thunderbird3- → blocking-thunderbird3?
Second opinion matches the first.  It'd be a fine fix, but not worth holding up the release.
Flags: blocking-thunderbird3? → blocking-thunderbird3-
I think that Act.Man. should indicate the name of the account concerning by an operation, in order to avoid misunderstood like this one.
Component: General → Mail Window Front End
QA Contact: general → front-end
See Also: → 479484
See Also: → 909089
My report at Bug 891068 "Would Like More Detailed Activity Logging" has been marked as a duplicate of this one and of Bug 909089 "Activity manager should show account name as well as folder name, ie "local folders" is not very descriptive".  It might indeed be wise to merge these all into one as they simply show the inadequacy of Activity Manager on various levels.  Can this be done?
Severity: major → normal
OS: Windows Vista → All
Hardware: x86 → All
Good to see that the problem exhibits itself on Windows as well as others.
(In reply to KitchM from comment #9)
> My report at Bug 891068 "Would Like More Detailed Activity Logging" has been
> marked as a duplicate of this one and of Bug 909089 "Activity manager should
> show account name as well as folder name, ie "local folders" is not very
> descriptive".  It might indeed be wise to merge these all into one as they
> simply show the inadequacy of Activity Manager on various levels.  Can this
> be done?

No, it normally works the other way round: For a general problem discovered (and sometimes described or explored in a META bug), we need to break things down into actionable small issues, one issue per bug. We can't fix "inadequacy of Activity manager at various levels", but we can fix e.g. "Add seconds to the time in tooltip of date/time stamp in activity manager log entries" - if that's useful and wanted.
As has been said before, in the big scheme of things, fixing/fine-tuning activity manager would certainly be nice, but not high priority.
This might help a bit with issues like bug 1294960. I just got hit by bug 1294960 and I could not determine which account was at fault.
Blocks: 1294960
See Also: → 1717307
Severity: normal → S3
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