Videos won't play on this site

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
9 years ago
8 years ago

People

(Reporter: c.zacch, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2011-1-1], URL)

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.3) Gecko/20090824 Dealio Toolbar 3.1 Firefox/3.5.3 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.3) Gecko/20090824 Dealio Toolbar 3.1 Firefox/3.5.3 (.NET CLR 3.5.30729)

They don't begin to load

Reproducible: Always

Steps to Reproduce:
1.Go to the site
2.Go to the video section
3.Try to watch a video
Actual Results:  
THe video didn't play

Expected Results:  
The video to play

Comment 1

9 years ago
the video plays fine for me on

Build identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3

A few things to check.

Do you have Flash installed?  Which version?  typing 

  about:plugins

in the location bar should help you to figure that out.

Also I notice "Dealio Toolbar 3.1" in the information you provided above.

We are considering blocking the Delio toolbar because of a variety of malware and other problems assoicated with that toolbar.  more information on that in https://bugzilla.mozilla.org/show_bug.cgi?id=513510

not a security bug
Group: core-security
Reporter, are you still seeing this issue with Firefox 3.6.12 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles
Also, please consider using the most recent Firefox 4 beta build, your bug may be resolved there.
Whiteboard: [CLOSEME 2011-1-1]
No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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