Closed Bug 516750 Opened 15 years ago Closed 1 month ago

Mozservice.org periodically down

Categories

(Websites Graveyard :: mozillaservice.org, defect)

Product:
Websites Graveyard
Component:
mozillaservice.org
Platform:
x86
macOS
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: mary, Unassigned)

References

(
URL
)

Details

Hey there:  We're getting this message on and off - "Disallowed key characters in global data."  I don't have any reproduce-able steps, but can tell you some times:

Sept. 14:  4 - 5:30 right after Google tweeted and we pushed the webcode changes.
Sept. 15:  2:30 a.m. & sometime this a.m.

CC:ing Ken and Chelsea who can also share there experiences.

Need this looked into.  Thanks :)
I checked the site out at 9:25 EDT (6:25 PDT) and got the "Disallowed key characters..." comment, but refreshed at 6:26 and it was fine again.
Depends on: 516765
Please update this bug if you see the issue again. 

We have deployed some instrumentation to production and can pull a log for that date/time to troubleshoot this issue.
Product: Websites → Websites Graveyard
Status: NEW → RESOLVED
Closed: 1 month ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.