Closed Bug 516766 Opened 15 years ago Closed 15 years ago

Access and Error logs from several webheads to troubleshoot critical production issue

Categories

(Infrastructure & Operations Graveyard :: WebOps: Other, task)

Product:
Infrastructure & Operations Graveyard
Component:
WebOps: Other
Platform:
All
Other
Type:
task
Priority:
Not set
Severity:
major

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: ozten, Assigned: oremj)

References

Details

I need production apache access and error logs yesterday 9/14 3pm PDT.

Preferably from multiple webheads.

This is to research a blocker mozillaservice.org bug in which the homepage is responding with "Disallowed key characters in global data."

*note*: Please add mozillaservice.org to cm-vpn01 clusterlogs:/var/log/clusterlogs/
Blocks: 516765
Assignee: server-ops → thardcastle
The access and error logs for 9/14 are in /var/log/clusterlog/http_mozillaservice now. New logs aren't being automatically added yet.

oremj, how is that typically configured?
Can someone take a snapshot of the access logs so austin can troubleshoot?
Priorities are:
1. get logs from today
2. fix automated logs for today+
Added today's logs too.
Assignee: thardcastle → jeremy.orem+bugs
Severity: critical → major
Is there anything left to take care of on this bug?
Sorry, closing.
Status: NEW → RESOLVED
Closed: 15 years ago
Resolution: --- → FIXED
Component: Server Operations: Web Operations → WebOps: Other
Product: mozilla.org → Infrastructure & Operations
Product: Infrastructure & Operations → Infrastructure & Operations Graveyard
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