Plugin Finder Service (PFS) does not work (needs manual install) with Quicktime

RESOLVED INCOMPLETE

Status

()

Core
Plug-ins
--
enhancement
RESOLVED INCOMPLETE
9 years ago
4 years ago

People

(Reporter: Chris Cunningham, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3

Currently, the Quicktime plugin isn't fully integrated with PFS. This is a UE problem, as users who don't currently have Quicktime installed (for instance users who have recently installed Windows) have to jump through some hoops to get emebedded Quicktime working.

Reproducible: Always

Steps to Reproduce:
1. Go to the URL in the bug.
2. Click on the "Install Missing Plugins..." button (which itself is wrong capitalised).
3. Click "Next".

Actual Results:  
The PFS reports that it cannot automatically install the plugin, and sends the user off to Apple to get an installer.


Expected Results:  
The PFS should display a EULA and then download and install Quicktime.

Quicktime is one of the most widely used browser plugins. Mozilla should work with Apple to introduce an installer which is fully compatible with PFS to reduce user frustration.

Comment 1

4 years ago
INCO/WONTFIX

PFS is being removed altogether.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → INCOMPLETE
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