518515 - [l10n] Breakpad translations should state that reports must be written in English

Status: VERIFIED WONTFIX

(Camino Graveyard :: Translations, defect)

Description

[Marcello Testi]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; it-it; rv:1.9.0.15pre) Gecko/2009091516 Camino/2.0b4 (like Firefox/3.0.15pre)
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; it-it; rv:1.9.0.15pre) Gecko/2009091516 Camino/2.0b4 (like Firefox/3.0.15pre)

I wonder if it should be stated explicitly that user notes in the Breakpad windows must be written in English. This is something that always has me thinking, when I see an application's crash reporter dialog in my language.

Reproducible: Always

Comment 1

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

The system is designed to support multilingual comments (and is supposed to not mangle Japanese comments like Talkback did :P).

I think for the most part machine translation works well enough for crash report comments, and in rare cases where we need a comment and machine translation is not good enough—say it's the only comment we have about how to trigger our #1 crash—we have resources that could get us a translation.

I'd rather have the users feel comfortable writing their 200 characters or whatever and actually providing a comment rather than not giving us a comment at all because they don't feel comfortable writing in English.  I think this is WONTFIX.

Comment 2

[Ludovic Hirlimann [:Usul]]

My 2 cents :

 If I'm a non english user and it crashes I'm annoyed - being nice I send the crash.
 Being very nice I add a comment - I wish people added more comments - because some times (I don't follow camino much anymore) It's really useful. Comments are usually two phrases. I think we can make those translated when their's a need. I'd rather have a comment in a language I don't read than no comment at all because the user would need to translate to english.

I vote fro WONTFIX.

Comment 3

[Stuart Morgan]

(In reply to comment #1)
> I'd rather have the users feel comfortable writing their 200 characters or
> whatever and actually providing a comment rather than not giving us a comment
> at all because they don't feel comfortable writing in English.

Agreed. WONTFIX.