startup crash [@ strchr | XPT_DoCString] potential 3.0b4 topcrash (currently #11) some have "Processor Notes WARNING: Json file missing Add-ons" also seen in FF. 3.0aN through 3.5.x. some recent ones have exact same stack as TB bp-2edf9b07-66a8-43ed-8fe8-b60242090923 "Angry, every day at least 10x crash!" :) bp-e8dd2c4c-c7d9-40f9-87ed-d6dd72090722 I think this happened when I put a google toolbar... but literally all the comments I see simply stink. almost all FF are windows, except for a few Mac (but didn't check stack) bp-b37e07c5-b754-437a-b289-a4a8d2090520 bp-2c5f14da-10f4-43bf-897c-96f962090911 3.0b3 0 mozcrt19.dll strchr strchr.asm:81 1 xpcom_core.dll XPT_DoCString xpcom/typelib/xpt/src/xpt_xdr.c:441 2 xpcom_core.dll DoMethodDescriptor xpcom/typelib/xpt/src/xpt_struct.c:767 3 xpcom_core.dll DoInterfaceDescriptor xpcom/typelib/xpt/src/xpt_struct.c:647 4 xpcom_core.dll DoInterfaceDirectoryEntry xpcom/typelib/xpt/src/xpt_struct.c:359 5 xpcom_core.dll XPT_DoHeader xpcom/typelib/xpt/src/xpt_struct.c:306 6 xpcom_core.dll xptiInterfaceInfoManager::ReadXPTFile xpcom/reflect/xptinfo/src/xptiInterfaceInfoManager.cpp:430 7 xpcom_core.dll xptiInterfaceInfoManager::DoFullValidationMergeFromFileList xpcom/reflect/xptinfo/src/xptiInterfaceInfoManager.cpp:1108 8 xpcom_core.dll xptiInterfaceInfoManager::AutoRegisterInterfaces xpcom/reflect/xptinfo/src/xptiInterfaceInfoManager.cpp:1939 9 xpcom_core.dll xptiInterfaceInfoManager::GetInterfaceInfoManagerNoAddRef xpcom/reflect/xptinfo/src/xptiInterfaceInfoManager.cpp:100 10 xpcom_core.dll NS_InitXPCOM3_P xpcom/build/nsXPComInit.cpp:689 11 thunderbird.exe ScopedXPCOMStartup::Initialize toolkit/xre/nsAppRunner.cpp:1008
Component: General → General
Product: Thunderbird → Core
QA Contact: general → general
Version: 3.0 → 1.9.1 Branch
so, this is probably one of those places where it'd be nice to stash variables for crash analysis, i'd love to know what .xpt file this is. wayne; can you see if you can contact these reporters?
Component: General → XPCOM
QA Contact: general → xpcom
(In reply to comment #1) > so, this is probably one of those places where it'd be nice to stash variables > for crash analysis, i'd love to know what .xpt file this is. > > wayne; can you see if you can contact these reporters? These are only via crash-stats.com, so not possible for me to contact reporters. But it's no longer a topcrash - just below 3.0b4's top 100. Thus likely to break into top 100 for 3.0final.
#68 crash for thunderbird 3.0.0. No thunderbird crashes offered comment or reported email address emailed about 20 FF crash reporters. a high % of crash comments are not in english. a few examples bp-82bee099-26e2-441f-ad6e-5ff262091221 bp-3ca6be81-c1bc-436f-b537-cdde52091207 bp-51c4c8e2-c930-4c04-9989-4b52f2091224 bp-28542274-79b6-4339-bf2f-276782091217
Crash Signature: [@ strchr | XPT_DoCString]
firefox crashes - https://crash-stats.mozilla.com/report/list?product=Firefox&query_search=signature&query_type=exact&query=strchr%20|%20XPT_DoCString&reason_type=contains&date=02%2F25%2F2012%2015%3A21%3A43&range_value=4&range_unit=weeks&hang_type=any&process_type=all&do_query=1&admin=1&signature=strchr%20|%20XPT_DoCString none of the crash comments are in english. like thunderbird. i never got responses from reporters cited in comment 3.
Whiteboard: [tbird crash]
Here are consecutive correlations in 11.0 Beta where it spiked: * Feb 17: strchr | XPT_DoCString|EXCEPTION_ACCESS_VIOLATION_READ (17 crashes) 35% (6/17) vs. 0% (7/35061) upmsperf.dll (Generic.dx!bbmj!279C7F500367) 47% (8/17) vs. 13% (4573/35061) aswJsFlt.dll (Avast! Anti Virus) 12% (2/17) vs. 1% (264/35061) rpchrome10browserrecordhelper.dll (RealPlayer) * Feb 19: strchr | XPT_DoCString|EXCEPTION_ACCESS_VIOLATION_READ (34 crashes) 29% (10/34) vs. 3% (832/31527) RocketDock.dll (RocketDock) 26% (9/34) vs. 5% (1718/31527) rpchrome150browserrecordhelper.dll (RealPlayer) * Feb 22: strchr | XPT_DoCString|EXCEPTION_ACCESS_VIOLATION_READ (27 crashes) 11% (3/27) vs. 0% (39/29707) zvexescn.dll (Net Protector) * Feb 25: strchr | XPT_DoCString|EXCEPTION_ACCESS_VIOLATION_READ (25 crashes) 68% (17/25) vs. 12% (3884/31285) aswJsFlt.dll (Avast! Anti Virus)
Whiteboard: [tbird crash] → [tbird crash][startupcrash]
I agree, there is a spike in version 11 thunderbird - via examination of the last 4 months of crashes However, the vast majority are duplicates, so this crash is quite rare for thunderbird
Summary: startup crash [@ strchr | XPT_DoCString] → immediate startup crash [@ strchr | XPT_DoCString]
There's a spike in 19.0b3 where it's currently #15 top browser crasher with many duplicates.
Crash volume for signature 'strchr | XPT_DoCString': - nightly (version 51): 0 crashes from 2016-08-01. - aurora (version 50): 2 crashes from 2016-08-01. - beta (version 49): 28 crashes from 2016-08-02. - release (version 48): 0 crashes from 2016-07-25. - esr (version 45): 0 crashes from 2016-05-02. Crash volume on the last weeks (Week N is from 08-22 to 08-28): W. N-1 W. N-2 W. N-3 - nightly 0 0 0 - aurora 1 1 0 - beta 1 24 0 - release 0 0 0 - esr 0 0 0 Affected platform: Windows Crash rank on the last 7 days: Browser Content Plugin - nightly - aurora - beta #3484 - release - esr
status-firefox49: --- → affected
status-firefox50: --- → affected
I suspect this has morphed to msvcr120.dll@0x146f3 | XPT_DoCString https://crash-stats.mozilla.com/signature/?product=Thunderbird&_sort=-date&signature=msvcr120.dll%400x146f3%20%7C%20XPT_DoCString&date=%3E%3D2017-02-28T10%3A40%3A50.000Z&date=%3C2017-03-28T10%3A40%3A50.000Z
Crash Signature: [@ strchr | XPT_DoCString] → [@ strchr | XPT_DoCString] [@ msvcr120.dll@0x146f3 | XPT_DoCString ]
status-firefox49: affected → ---
status-firefox50: affected → ---
Component: XPCOM → General
Product: Core → Thunderbird
Version: 1.9.1 Branch → unspecified
(In reply to Wayne Mery (:wsmwk) from comment #9) > I suspect this has morphed to msvcr120.dll@0x146f3 | XPT_DoCString > https://crash-stats.mozilla.com/signature/?product=Thunderbird&_sort=- > date&signature=msvcr120.dll%400x146f3%20%7C%20XPT_DoCString&date=%3E%3D2017- > 02-28T10%3A40%3A50.000Z&date=%3C2017-03-28T10%3A40%3A50.000Z That signature is gone. There are still strchr | XPT_DoCString
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