Lost all the saved search folder after installing Beta. Going back to thunderbird 2 doesn't help.



10 years ago
9 years ago


(Reporter: mohanrajd, Unassigned)



Firefox Tracking Flags

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10 years ago
User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv: Gecko/20090824 Firefox/3.5.3
Build Identifier: Thunderbird 3 Beta 4 release build

This is a BAD bug. I lost 10+ saved search folders. Why would those be deleted? If thunderbird 3 cannot support those saved folders for whatever reason, it should either migrate them or leave them untouched so that i can go back to thunderbird 2 and still keep them. 

Reproducible: Always

Steps to Reproduce:
1. Create Saved Search folders (Mine was at the top level, on inbox). 
Actual Results:  
Lost all the saved search folders as soon as i opened/logged into tb 3 beta 4

Expected Results:  
NEVER delete/corrupt stuff, especially without the users knowledge!!!

Comment 1

10 years ago
TB 3 doesn't have any known problems supporting TB 2 saved searches,  and it tries to ignore saved searches it can't parse. Without getting more info about your saved searches, it's hard to make progress here, though I understand if you're reluctant to try to recreate this.

The saved searches are stored in a file at the root of your user profile directory, in a file called virtualFolders.dat
mohan, do you find the virtualFolders.dat file?
Severity: major → critical
Keywords: dataloss

Comment 3

9 years ago
I couldn't reproduce it. I still have the tags, so i created a couple of saved search folders and i can access them between 2 and the beta.

I tried a downloaded an older beta version by mistake just before downloading this one. May be i lost the folders when i opened up that one. Sorry for the confusion. You can close this bug.
thanks. please reopen if you encoutner issue again
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
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