Closed Bug 519034 Opened 16 years ago Closed 13 years ago

optionsxpress.com - "Trade Calculator" fails on Linux version of Firefox (works on Windows)

Categories

(Tech Evangelism Graveyard :: English US, defect)

Product:
Tech Evangelism Graveyard
Component:
English US
Platform:
x86
Linux
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: lrupnicki, Assigned: Tobbi)

Details

User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.14) Gecko/2009090900 SUSE/3.0.14-0.1.2 Firefox/3.0.14 Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.14) Gecko/2009090900 SUSE/3.0.14-0.1.2 Firefox/3.0.14 Problem occurs when I tray to use "Trade Calculator" at http://www.optionsxpress.com/ (available after opening an account). When opened in Firefox on Windows or on Linux through wine everything works great (I tested Firefox 3.0 and 3.5), however Linux version of Firefox fails... The hole page loads, and flash application starts properly however a graph with calculations does not appear (flash part). On windows it shows up after a page loads so to me it seems like there is some sort of OnLoad action (not present in page source but maybe in flash) that does not get executed when running native Linux binaries. As I sad it works ok on windows and Firefox running on wine. Reproducible: Always Steps to Reproduce: 1. Open bogus OptionExpress account (free and fast) 2. Move mouse over "toolbox" and select "Trade Calculator" 3. Enter .GOPJK as symbol (with dot) and 1 for quantity 4. Click calculate Actual Results: page loads, flash application starts Expected Results: page loads, flash application starts graph showing predicted Profit/Loss should appear
Moving to TE
Assignee: nobody → english-us
Status: UNCONFIRMED → NEW
Component: General → English US
Ever confirmed: true
Product: Firefox → Tech Evangelism
QA Contact: general → english-us
Status: NEW → UNCONFIRMED
Ever confirmed: false
Leszek: try the Linux version, but spoofing as the Windows version, and see if that fixes the problem. If possible, it'd be interesting to know if any Gecko browsers besides Firefox (Seamonkey, for example) work here, too.
Summary: Website works on windows version of Firefox and fails on Linux → optionsxpress.com - "Trade Calculator" fails on Linux version of Firefox (works on Windows)
I've tried spoofing user-agent on Firefox with "Tamper Data" and no change... Seamonkey and Konqueror does not work...
You should contact them and explain what the problem is, and tell them they need to fix this. There's no technical reason this should be happening as far as I can see.
Status: UNCONFIRMED → NEW
Ever confirmed: true
I will contact them.
Assignee: english-us → tobbi.bugs
Status: NEW → ASSIGNED
I suppose this has been fixed after such a long time. Also, I cannot find any reference to a 'Trade Calculator' anywhere.
Status: ASSIGNED → RESOLVED
Closed: 13 years ago
Resolution: --- → WORKSFORME
Product: Tech Evangelism → Tech Evangelism Graveyard
You need to log in before you can comment on or make changes to this bug.