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getpersonas.com very slow / times out

VERIFIED FIXED

Status

mozilla.org Graveyard
Server Operations
--
critical
VERIFIED FIXED
8 years ago
3 years ago

People

(Reporter: neilio, Assigned: dmoore)

Tracking

Details

(URL)

(Reporter)

Description

8 years ago
Accessed from both the Toronto office as well as externally getpersonas.com either times out, or starts loading but stalls part-way through the page load.

It's occasionally fast, but there's definitely something awry.
I can confirm
working on it with zandr.
marking as fixed, moved to Zeus and site is much faster now.
Status: NEW → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → FIXED
Verified FIXED; both:

http://getpersonas.com
-and
http://www.getpersonas.com/

are working just fine, as Ryan notes.
Status: RESOLVED → VERIFIED
(Reporter)

Comment 5

8 years ago
Reopening - down for me out of the Toronto office, and downforeveryonebutme.com also reports an issue: http://snaps.beatnikpad.com/personas-down-20090930-162140.png
(Reporter)

Updated

8 years ago
Status: VERIFIED → REOPENED
Resolution: FIXED → ---
(Assignee)

Updated

8 years ago
Assignee: server-ops → dmoore
(Assignee)

Comment 6

8 years ago
We've experienced a failure with the new multicast communication feature of our Labs Zeus load balancing cluster. This feature has been disabled in order to restore getpersonas.com.
Status: REOPENED → RESOLVED
Last Resolved: 8 years ago8 years ago
Resolution: --- → FIXED
Blocks: 519627
Neil: fixed now for you?  It is for me...
(Reporter)

Comment 8

8 years ago
Looks fixed from here. Thanks, folks!
verified fixed on http://getpersonas.com and

http://www.getpersonas.com
Status: RESOLVED → VERIFIED
Product: mozilla.org → mozilla.org Graveyard
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