519735 - Crashes usually when opening a new tab or signing onto a page

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[Malcolm Kantzler]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; {97D027A4-6968-EA84-2B00-FE60FC8082C3}; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Build Identifier: 

This is the crash detail that pops up:
AppName: firefox.exe	 AppVer: 1.9.1.3523	 ModName: sharedobj.dll
ModVer: 0.0.0.0	 Offset: 00008691


Reproducible: Always

Actual Results:  
Too varied to be able to isolate to a single cause

Comment 1

[Matthias Versen [:Matti]]

"sharedobj.dll"
This dll is not part of Firefox and it's the cause of the crash.
This dll could be from a trojan infection on your system as a google search indicates.

Please read
https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
and post a crash ID 

BTW: Why do you reported this as Thunderbird bug if this is a Firefox one ?

Comment 2

[Malcolm Kantzler]

I thought I was reporting for FireFox.  Form wasn't clear.  Anyway, I completely uninstalled Frefox, to include settings, removed sharedobj.dll from system32 (this was being regenerated to the directory every time I restarted FireFox), reinstalled and am no longer having the issue.  It would be nice if you added a facility to backup and/or export configuration settings as you can do for bookmarks.

Comment 3

[Matthias Versen [:Matti]]

Firefox itself doesn't put this file in the directory.
I really think you have a malware issue on your system if the file gets recreated every time.
maybe the malware installed an addon in Firefox and it would be enough to just uninstall all extensions but parts of this malware could be still on your system.

I would ask in a malware help Forum if the file reappears.
marking invalid because this is not a bug in Firefox