refuses to accept cookies, returning error of cookies not enabled




9 years ago
9 years ago


(Reporter: Jean McClellan-Chambers, Unassigned)


3.5 Branch
Windows XP

Firefox Tracking Flags

(Not tracked)





9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20090824 Firefox/3.5.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20090824 Firefox/3.5.3

this cookie refusal error repeats EVERY time I try to log in..  then recycles to primary screen have sent info and screen shot of pertinent info to Facebook support also

Reproducible: Always

Steps to Reproduce:
1. Try to login in 
2.  states cookies are not enabled which is false.
3.  recycles to primary login face.
Actual Results:  
Repeats every time wuith same error

Expected Results:  
login into account

could facebook not be able to read the cooking directly in Firefox ??? maybe pointers not addressed correctly either on server or in code of FF??
Component: Build Config → General
QA Contact: build.config → general
Can you retest with a new profile?
Version: unspecified → 3.5 Branch

Comment 2

9 years ago
I forgot to mention this is a new/clean install  [20 Sep], not upgrade from any previous versions of Firefox.  prior to this was using Netscape 7.2. .. not sure if working with profile would change anything since it is this new with VERY few additions/extensions
1. 1-ClickWeather
2..  AnyColor
3.  FlagFox
4.  Java Quick Start
5.  Yahoo Mail Notifier

Plugins standard except for additions for Real Player & Quick Time, Panda Security,  Shockwave Flash updated, latest version of Java and Adobe Products

Profile is liste as Default,   

noticed an additional quirk, when I submit the login in  info, it apparently logs me into the website bewcause it show my name at the top but if I try to navigate anywhere, it gives the cookies error msg..  and returns to initial login front.. HHMMM???

Comment 3

9 years ago
Jean -> Are you still experiencing this issue? If so, can you try the steps at Does the issue still occur if you start Firefox in Safe Mode?

Comment 4

9 years ago
Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug.
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
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