Closed Bug 520174 Opened 17 years ago Closed 16 years ago

QMO User Account Was Deleted or Lost

Categories

(quality.mozilla.org :: Website, defect)

x86
macOS
defect
Not set
major

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: LonelyBob, Assigned: paul)

References

()

Details

User-Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en; rv:1.8.1.23) Gecko/20090925 Camino/1.6.10 (MultiLang) (like Firefox/2.0.0.23) Build Identifier: On September 18 I created a QMO account, received the E-mail confirmation, and Validated the Account. When I tried to login today, my username and E-mail were unknown by the site. So I had to register again for a QMO account. I have both E-mail confirmations from Sept 18 and Oct. 2nd Verifying that my account was successfully created. It seems my user account was accidentally deleted. Would just like to try and track down what happened so that it doesn't happen to other QMO members. Reproducible: Didn't try Steps to Reproduce: 1. On September 18 I created a QMO account, 2. received the E-mail confirmation, 3. Validated the Account by clicking on the Link received in the E-mail. 4. I added some details to the account and a profile Photo. 5. The next time I tried to login I could not, thinking that I may have forgotten the password I tried using the Request New Password link 6. but the site replied with error messages saying my Username and my E-mail were not recognized by the system. 7. I signed up for a QMO account again, Verified the account, and re-entered the info I did previously. Actual Results: I have both E-mails from Sept 18 and Oct 2nd stating I successfully signed up for QMO account, and I verified in both cases. Expected Results: Would like to try and track down what happened so that it doesn't happen to other QMO accounts.
One more detail that might be of use to help figure out what happened, the user account in question was this one. http://quality.mozilla.org/users/lonelybob
Investigating ..
Assignee: nobody → mozilla
I couldn't reproduce the problem, anybody else? Note for later. Edit account page needs to be under SSL
Remember to check out bug 397123 for the SSL part.
Will do, thanks Paul
This bug is being moved to a resolved state of invalid due to one of the following reasons: - we're moving to wordpress and so all drupal cruft is not going to be fixed - the feature is not supported on the new qmo, at least for this release.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → INVALID
This bug is being moved to a resolved state of invalid due to one of the following reasons: - we're moving to wordpress and so all drupal cruft is not going to be fixed - the feature is not supported on the new qmo, at least for this release.
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