Closed Bug 521325 Opened 16 years ago Closed 15 years ago

Deeply nested IMAP folders (depth 4 or more are not shown)

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Platform:
x86_64
Linux
Type:
defect
Priority:
Not set
Severity:
major

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: chris-bugzilla01, Unassigned)

Details

User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; de; rv:1.9.1.3) Gecko/20090909 SUSE/3.5.3-1.3 Firefox/3.5.3 Build Identifier: Version 3.0b4 IMAP folders with depth 3 or more are not shown on the "Abonnieren" (Subscribe?) dialog. Examples: INBOX.a OK, is shown INBOX.a.b OK, is shown INBOX.a.b.c OK, is shown INBOX.a.b.c.d NOT OK. Not shown INBOX.a.b.c.d.e NOT OK. Not shown As far as I remember this worked in Thunderbird 2, but fails now in Thunderbird 3. Reproducible: Always Steps to Reproduce: 1. Create IMAP folders that are nested deeply enough. Most likely you need to use another Email client for that. 2. Start Thunderbird and open the "File -> Subscribe ..." dialog. Actual Results: Deeply nested folders are not shown (e.g INBOX.a.b.c) Expected Results: All folders should be shown and available for subscription. I looked at the IMAP Traffic, and saw that Thunderbird simply only queries level 1 and 2 (see below). For better readability I (mostly) only included the traffic from client (Thunderbird) to Server (IMAP-Server), and not vice versa. 2 authenticate CRAM-MD5 3 namespace * NAMESPACE (("INBOX." ".")) (("user." ".")) (("" ".")) 3 OK Completed 4 list "" "INBOX.%" 5 list "" "INBOX.%.%" 6 list "" "user.%" 7 list "" "user.%.%" 8 list "" "%" 9 list "" "%.%"
Whiteboard: dupeme
> Examples: > INBOX.a OK, is shown > INBOX.a.b OK, is shown > INBOX.a.b.c OK, is shown > INBOX.a.b.c.d NOT OK. Not shown > INBOX.a.b.c.d.e NOT OK. Not shown At this step, are INBOX.a.b.c.d and INBOX.a.b.c.d.e already subscribed by Tb? If unsubscribed status for the Tb, is it same problem as Bug 514106? FYI. Bug 520437 occurs if you do test of repeated unsubscibe/subscribe.
How can I check that? Where does Tb store its subscription information? --- Background information: It could be, as I installed a new OS, but migrated/copied my IMAP storage and my Linux user home directory (which means that I also kept the Tb profile directory).
TB queries the subscription info from the imap server every time you startup - it's the imap server that stores the subscription info.
Well, the INBOX.a.b.c.d and INBOX.a.b.c.d.e are not subscribed. Subscribing is exactly what I would like to do. But those folders are not shown in the Thunderbird subscribe dialog. I checked again with a different Mail client (KMail 1.12.2), and I can subscribe to those folders with KMail. After I subscribe, the missing folders show up in the Thunderbird "subscribe dialog", and they are marked as subscribed. But in the main window, the folders are still not there.
From my perspective, you can close this bug, as I am not longer using TB (sorry to say so). I encountered too many issues (most were addressbook releated) when trying to move from kmail/kontact to TB. So if you like, just close this bug report.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INCOMPLETE
Whiteboard: dupeme
Can I reopen this ticket? I have this problem: I cannot subscribe to Inbox.a.b.c. The "c" folder is not visible, even though "a" and "b" are.
BUMP. 2 year later, this is still more than annoying. openSUSE Leap 42.2 MozillaThunderbird-52.2-41.9.2.x86_64
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