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crash after attaching files and draft not saved



Compose Window
9 years ago
8 years ago


(Reporter: Bob Todd, Assigned: Matt Dudziak)


(Blocks: 1 bug, {crash})




9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20090824 Firefox/3.5.3
Build Identifier: 8.0b7

After composing email (compose open for over an hour) I finished and attached 2 text files - Eudora crashed - no dump - no crash info.

The draft was not save after re-starting.

Yesterday the same thing happened repeated twice when I tried to attach a pdf to a short email - that was open for a while (15 minutes??).

Any chance of a hint where maybe the draft email might be recovered??
It will take over an hour to redo..
The email was opening a case with a vendor and was complex...
Starting over will be as painful.

Reproducible: Sometimes

Steps to Reproduce:
1.compose an email
2.window open for a while (I think always) 10+ minutes
3.click on attach and attach the file
4.Thunderbird/Penelope crashes
Actual Results:  
see above

Expected Results:  

attached files

Comment 1

9 years ago
Bob, have you seen the problem again?  Are you on an exchange server?

I don't use Penelope, but I've see a crash where draft isn't kept - a bit demoralizing.  

bug 500234  Thunderbird crashes every time when sending email with attachment, no report given nor is the email saved anywhere
Blocks: 482756


9 years ago
Keywords: crash

Comment 2

9 years ago
Hi Wayne.
I haven't had any more problems with a crash and a draft not saved. I am not sure why it hasn't occurred again. If it does I will post another comment.

Comment 3

9 years ago
Thanks. You might close this Incomplete or Worksforme - you can reopen if you see it again in the future.

Comment 4

8 years ago
Closing. Re-open if you see this again.
Last Resolved: 8 years ago
Resolution: --- → WORKSFORME
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