521577 - crash if I open letter with big CSV-attachment

Status: VERIFIED WORKSFORME

(Thunderbird :: Message Reader UI, defect)

Description

[Marat Dyatko]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.3) Gecko/20090909 Fedora/3.5.3-1.fc11 Firefox/3.5.3
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.4pre) Gecko/20090922 Fedora/3.0-2.7.b4.fc11 Lightning/1.0pre Thunderbird/3.0b4

Guys, I love Mozilla, but please, turn on your brains.

Why should I see over 9000 **** lines of csv-file?
I did not have enough memory and the whole system was hung.
I wanted to just save that file to disk.

Are you saw GMail? 
They offer to do something, and not hang the system.

Reproducible: Always

Steps to Reproduce:
1. Generate 2 big CSV-files
2. Create new message with subject 'All passwords of Facebook' (for example) 
3. Attach the files and send message to your enemy (user of Thunderbird)
4. ...
5. PROFIT!
Actual Results:  
Enemy will hate you

Expected Results:  
Enemy must don't understand your joke

Comment 1

[Ludovic Hirlimann [:Usul]]

Hello Marat, could you follow the instructions at http://fedoraproject.org/wiki/StackTraces and provide us with a stack trace ?

Comment 2

[Wayne Mery (:wsmwk)]

Marat's testcase should be very helpful.  I tested Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.5pre) Gecko/20091013 Shredder/3.0pre with several large files and no crash.

sev=critical :)

Comment 3

[Marat Dyatko]

You tested the bug in Windows.

And I have Linux (more precisely, Ubuntu 9.10 + Gnome), which works with large files differently. If you open a large file in gedit with syntax highlighting, you can confidently run the command 'killall gedit'.

Large files for Linux-desktop user - is hell.
Just give the opportunity not bumping into this hell.
Thank you!

Comment 4

[Ludovic Hirlimann [:Usul]]

Marat can you generate the crash and follow the instructions at https://wiki.ubuntu.com/MozillaTeam/Bugs#Obtain%20a%20backtrace%20from%20an%20apport%20crash%20report%20%28using%20gdb%29 so we kow what crashes and where ?

Comment 5

[Marat Dyatko]

I tried generate stack trace under Fedora:

thunderbird -g
"Missing separate debuginfos, use: debuginfo-install thunderbird-3.0-2.7.b4.fc11.i586"

debuginfo-install thunderbird-3.0-2.7.b4.fc11.i586
"Could not find debuginfo for main pkg: thunderbird-3.0-2.7.b4.fc11.i586"

oO


About several hours I'll be at work.
There are I use Ubuntu 9.10 and I'll try to get trace under it.

Comment 6

[Ludovic Hirlimann [:Usul]]

fedora guys are the debug packages missing for 3.0 like comment 5 seems to imply  ?

Comment 7

[Marat Dyatko]

Fedora installed all the debug-packages Thunderbird dependencies.
From gcc to X-server, but the basic package was not.

Comment 8

[Marat Dyatko]

   sudo apt-get install firefox-dbg
   E: Couldn't find package firefox-dbg

   sudo apt-get install thunderbird-dbg
   E: Couldn't find package thunderbird-dbg


So I hope that XUL dbg-package help me.
   sudo apt-get install libxul0d-dbg
   libxul0d-dbg is already the newest version.

Ok, going to try get trace
   thunderbird-3.0 -g
   Reading symbols from /usr/lib/thunderbird-3.0b4pre/thunderbird-bin...(no debugging symbols found)...done.


Mystical... 
No debug-packages in Fedora and no debug-packages in Ubuntu...

Comment 9

[Martin Stránský [:stransky] (ni? me)]

On Fedora, you can install all debuginfo packages by "debuginfo-install thunderbird" shell command.

Comment 10

[Marat Dyatko]

I tried to open that accursed letter with an attached large CSV-file and Thunderbird stopped working by downloading only 20% of the letter.

Cpu(s): 66.5%us,  2.0%sy,  0.2%ni, 31.0%id,  0.0%wa,  0.0%hi,  0.3%si,  0.0%st
Mem:   2028292k total,  1980444k used,    47848k free,    62180k buffers
Swap:  5968108k total,    48728k used,  5919380k free,   502228k cached

100   7.9   2:16.98   thunderbird-bin


Can I forward this message to any developer using Thunderbird under Gnome + Compiz + Ubuntu or Fedora?

Who wants to try? :-)

Comment 11

[Marat Dyatko]

Attachment: What interface feature wanna see

The attachment can be shown directly in the letter, but its size is larger than 500 kB (for example, this number can be specified in the settings). 

The user must have something to do with this attachment - still show or save to disk.

Comment 12

[Wayne Mery (:wsmwk)]

Marat, can you reproduce this with version 3.1 i.e. Lanikai Beta 1  http://www.mozillamessaging.com/en-US/thunderbird/early_releases/ ?

Comment 13

[Joshua Cranmer [:jcranmer]]

RESOLVED INCOMPLETE due to lack of response to previous question. If you feel this change was made in error, please respond to this bug with your reasons why.

Comment 14

[Marat Dyatko]

it doesn't fixed

1. Process information
thunderbird-bin
CPU: 99%
Memory: 10.5

2. oh shi~
"A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
Script: chrome://communicator/content/utilityOverlay.js:137"

3. UI problems in Ubuntu Lucid 10.04
the test file contains many thousands of lines and end of scrollbar is not end of file (it's another bug)