User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:188.8.131.52) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:184.108.40.206) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729) 1. Many links, particularly links from e-mail, fail to open, or Firefox loads but does not open a window. 2. Exiting Firefox closes the window, but Firefox remains resident and I have to kill the process in taskmanager. The Firefox browser window will not open with the app resident. These problems have started shortly after updating to Vista SP2. I also have ZoneAlarm Browser security. Reproducible: Always Steps to Reproduce: 1. Click on link in Thunderbird, on Gmail account page, or on a secure web page. 2. 3. Actual Results: Nothing! Or, the browser loads into memory but does not open a window... Expected Results: Open the desired web page, loading and opening the browser when it is not loaded. I may be the only fool with this problem, but my anti-virus has not flagged anything yet!
ZoneAlarm and Vista + Firefox has not been playing well together. Many threads have been generated/discussed at http://forums.mozillazine.org Support forum. Only/best option is the remove ZA, and find another firewall solution. Be sure to go to the ZA web site and download and run their uninstaller tool. one example here: http://forums.mozillazine.org/viewtopic.php?f=38&t=1515845&hilit=zonealarm will close this as INVALID
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INVALID
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