Many links no longer work and Firefox remains resident after closing or fails to start.

RESOLVED INVALID

Status

()

--
major
RESOLVED INVALID
9 years ago
9 years ago

People

(Reporter: RalfGanswindt, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)

1. Many links, particularly links from e-mail, fail to open, or Firefox loads but does not open a window.
2. Exiting Firefox closes the window, but Firefox remains resident and I have to kill the process in taskmanager. The Firefox browser window will not open with the app resident.

These problems have started shortly after updating to Vista SP2. I also have ZoneAlarm Browser security.

Reproducible: Always

Steps to Reproduce:
1. Click on link in Thunderbird, on Gmail account page, or on a secure web page.
2.
3.
Actual Results:  
Nothing! Or, the browser loads into memory but does not open a window...

Expected Results:  
Open the desired web page, loading and opening the browser when it is not loaded.

I may be the only fool with this problem, but my anti-virus has not flagged anything yet!
ZoneAlarm and Vista + Firefox has not been playing well together.  Many threads have been generated/discussed at http://forums.mozillazine.org Support forum.

Only/best option is the remove ZA, and find another firewall solution.  Be sure to go to the ZA web site and download and run their uninstaller tool.

one example here: http://forums.mozillazine.org/viewtopic.php?f=38&t=1515845&hilit=zonealarm

will close this as INVALID
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INVALID
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