522345 - drag/drop from one folder to another not working Imap Folders

Status: RESOLVED INCOMPLETE

(Thunderbird :: Folder and Message Lists, defect)

Description

[Sandra Wald]

User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Build Identifier: Thunderbird version 2.0.0.23 (20090812)

>>>On 10/14/2009, you wrote:
> I use Thunderbird (version 2.0.0.23 (20090812)) on Windows XP for my SSC
> email via IMAP. Recently, I've been having problems moving messages to
> certain folders/mailboxes.
> 
> I file messages for different projects into separate mailboxes:
> BRFS_2009, DWD, etc. In the last month or so, I've noticed that
> sometimes when I drag a message to a mailbox, it doesn't move. The
> target mailbox doesn't contain it, and it's not marked as deleted in the
> Inbox. Weirdly, I am usually able to move the message to some other
> mailbox (e.g., can't drag to BRFS_2009, but can drag to DWD).
> 
> It usually starts happening in the afternoon, and I've had some luck
> fixing this by quitting and restarting Thunderbird, as if it's a
> crufted-up web browser session. (That's not a diagnosis, just what it
> reminds me of.) However, today I'm getting the problem again very soon
> after restarting. If it helps any, the problem mailboxes seem to be
> ones where I have a lot of messages (1000+) and lots of MB (20+), but
> that's not the only issue because other large mailboxes do just fine.
> The other possible pattern is that the problem seems to come up when
> I've already moved several messages to a mailbox and then try to move
> more. I don't think I ever have it while moving the first messages,
> only for subsequent ones.
> 
> Do you know of anything about Thunderbird or IMAP that might be causing
> this?

Reproducible: Sometimes

Steps to Reproduce:
1.beginning of day does not happen  
2.later in day it happens and keeps happening
3.a restart of Thunderbird stops it for a while
almost like the old memory leak problem
Actual Results:  
same as above

Expected Results:  
same as above

windows xp; this is happening on a clients machine  did not happen until this release/built

Comment 1

[Ludovic Hirlimann [:Usul]]

When this happens could you provide us with an imap log as described at https://wiki.mozilla.org/MailNews:Logging ?

Comment 2

[Wayne Mery (:wsmwk)]

can you reproduce with version 3?

Comment 3

[Joshua Cranmer [:jcranmer]]

RESOLVED INCOMPLETE due to lack of response to last question. If you feel this change was made in error, please respond with your reasons why.