Closed Bug 522474 Opened 15 years ago Closed 15 years ago

Scroll via mouse wheel does not work

Categories

(Core :: Widget: Win32, defect)

Product:
Core
Component:
Widget: Win32
Version:
1.9.2 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED DUPLICATE of bug 514927
Milestone:
mozilla1.9.2

People

(Reporter: mzelyony, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)
Build Identifier: Firefox 3.6b1 candidate 1

After upgrading to 3.6b1 scrolling via mouse wheel stopped working. It works just fine in 3.5.4 on the same computer without restart. To be more precise I am using the scroll area on the touchpad on my laptop rather than a wheel.

Reproducible: Always

Steps to Reproduce:
1. Start Firefox 3.6
2. Open any page longer than 1 screen
3. Try scrolling down via mousewheel
Actual Results:  
The scroll does not happen as expected

Expected Results:  
Scroll down smoothly as with dragging the scroll bar
Version: unspecified → 3.6 Branch
Hello Mark,

Could you give us some more information about your laptop touchpad? (model, manufacturer and driver information would be nice)
Lenovo ThinkPad T61 6465-CTO; Windows XP SP3

All latest drivers installed. 
I think this is the version I have installed
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-67853#mouse
(In reply to comment #2)
> Lenovo ThinkPad T61 6465-CTO; Windows XP SP3
> 
> All latest drivers installed. 
> I think this is the version I have installed
> http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-67853#mouse

Excellent.  Are you trying to use the Trackpoint scroll feature (where you hold down the button and move the red pointer), or does the Touchpad itself have a scrolling feature on the side that you can use your finger on.  If you are trying to use the Trackpoint scroll feature, we believe we fixed this for the T61 in Bug 514927.  This didn't make it into beta, but will definitely make it into the final release of 3.6.

If you're willing to download a nightly version from http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk/ it would be awesome if you could see if its fixed there.  If that works, you can go ahead and change ui.trackpoint_hack_enabled to 1 in about:config and the Trackpoint will work for you in 3.6 beta 1.
Component: General → Widget: Win32
Product: Firefox → Core
QA Contact: general → win32
Target Milestone: --- → mozilla1.9.2
Version: 3.6 Branch → 1.9.2 Branch
Hi, Kyle
I tried with both, the Trackpoint middle button, and the scroll area at the edge of the touchpad, both with a negative result.
Which nightly should I try? b1 or b2?
I will try it in the evening when I get home.
I appreciate your help.
Regards, Mark
(In reply to comment #4)
> Hi, Kyle
> I tried with both, the Trackpoint middle button, and the scroll area at the
> edge of the touchpad, both with a negative result.
> Which nightly should I try? b1 or b2?
> I will try it in the evening when I get home.
> I appreciate your help.
> Regards, Mark

If you download the installer or the zip file from the link I gave you that'll get you the nightly.  Any nightly after 10/15 will work but that link gives you the latest one.
That points me to 3.7a1, not 3.6b
Right.  The fix to enable the hack on the T61 hasn't made it to 3.6b yet, but will soon.  If it's fixed for you in 3.7a1 it'll be fixed for you in 3.6 when that happens, but if it's not working for you in 3.7a1 then we have a bug that we need to investigate.
ok, I'll try and let you know
Kyle, 
This works as expected in Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.3a1pre) Gecko/20091016 Minefield/3.7a1pre (.NET CLR 3.5.30729)

Should I keep 3.7a1 or switch back to 3.6b when it is available?
(In reply to comment #9)
> Kyle, 
> This works as expected in Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US;
> rv:1.9.3a1pre) Gecko/20091016 Minefield/3.7a1pre (.NET CLR 3.5.30729)
> 
> Should I keep 3.7a1 or switch back to 3.6b when it is available?

Glad to hear that.  You can switch back to 3.6b with no problems if you just go to about:config and change ui.trackpoint_hack_enabled from -1 to 1.  That will fix the Trackpoint scrolling in 3.6b.  You can keep 3.7a1 if you want, but nightly builds are a lot more unstable and not something you should probably do your daily browsing on.

http://kb.mozillazine.org/About:config if you're not familiar with how to do that.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → DUPLICATE
Thanks, after that config switch this works in 3.6b1 as well. You could have told me about it from the beginning. It required a restart, though. Should I flip this switch back when 3.6 is released?
(In reply to comment #11)
> Thanks, after that config switch this works in 3.6b1 as well. You could have
> told me about it from the beginning. It required a restart, though. Should I
> flip this switch back when 3.6 is released?

Excellent.  The -1 means "autodetect" whether to turn on the Trackpoint hack or not, whereas 1 means always use the hack.  The reason I wanted you to test 3.7a1 is to see whether we have the autodetect code working correctly on the development version, which it appears we do.  There's no need to change the setting back, it won't hurt anything, so you can leave it set at 1.

Enjoy 3.6b!
Ok, I see. I also hit another bug with the WinCE version. It does not even start. I am not sure whether I should report it at this stage
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