Firefox (intermittently) crashes when opening a link within Outlook 2007 email. [win7]

RESOLVED INCOMPLETE

Status

()

--
critical
RESOLVED INCOMPLETE
9 years ago
9 years ago

People

(Reporter: chris, Unassigned)

Tracking

({crash, stackwanted})

3.5 Branch
x86
Windows 7
crash, stackwanted
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [closeme 2009-12-10])

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)

Frequently, when opening a link from an email in Outlook 2007, Firefox will just crash without warning. No formal crash report is generated.

Reproducible: Sometimes

Steps to Reproduce:
1. Click on a link in an email within Outlook 2007
2. Select Firefox from the button bar to find that NO Firefox windows are available
3. 
Actual Results:  
As described above.
(Reporter)

Comment 2

9 years ago
Matthias

As explained above, I was NOT able to generate a stack trace, because Firefox just died (while attempting to open a url from Outlook 2007). This problem does not seem to occur regularly. I am about to upgrade my notebook to Windows7 x64 shortly, and may (if I have the time) download the version including the debug code, which AIUI will allow me to use my Visual Studio 2008 debug tools to generate the stack trace should this type of crash occur again.

Comment 3

9 years ago
based on Chris's update, i've set a longish closeme date.  good luck with the update!
Severity: normal → critical
Keywords: crash, stackwanted
Summary: Firefox (intermittently) crashes when opening a link within Outlook 2007 email. → Firefox (intermittently) crashes when opening a link within Outlook 2007 email. [win7]
Whiteboard: [closeme 2009-12-10]
Version: unspecified → 3.5 Branch

Comment 4

9 years ago
please reopen the bug if you get additional information
=> incomplete
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
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