[ekort@orbiscom] variety of crashes [@ SlimOrbAddonEkort.dll ]

RESOLVED WONTFIX

Status

()

--
critical
RESOLVED WONTFIX
9 years ago
3 years ago

People

(Reporter: chofmann, Unassigned)

Tracking

({crash})

Firefox Tracking Flags

(Not tracked)

Details

(crash signature)

(Reporter)

Description

9 years ago
data for 2009 10 22 shows

161 total crashes for SlimOrbAddonEkort.dll on 20091022-crashdata.csv
12 start up crashes inside 3 minutes
 

SlimOrbAddonEkort.dll  signature list
  71 SlimOrbAddonEkort.dll@0x6c39
  54 SlimOrbAddonEkort.dll@0x9e84
  16 @0x0 | SlimOrbAddonEkort.dll@0x9e84
  11 SlimOrbAddonEkort.dll@0x3d2d7
   3 SlimOrbAddonEkort.dll@0x2c47d
   2 SlimOrbAddonEkort.dll@0x6c36
   2 SlimOrbAddonEkort.dll@0x6994
   1 SlimOrbAddonEkort.dll@0x6c3b
   1 SlimOrbAddonEkort.dll@0x5f26


dbaron's report at http://people.mozilla.com/crash_analysis/20091022/20091022_Firefox_3.0.14-interesting-addons-with-versions.txt

shows 100% correlation with 
  SlimOrbAddonEkort.dll@0x6c39|EXCEPTION_ACCESS_VIOLATION (18 crashes)
    100% (18/18) vs.   0% (50/47439) ekort@orbiscom (3.16.8.0)
     89% (16/18) vs.  48% (22874/47439) {20a82645-c095-46ed-80e3-08825760534b} (Microsoft .NET Framework Assistant, http://www.windowsclient.net/)
          0% (0/18) vs.   2% (734/47439) 0.0.0

Mcafee site advisor says the .dll belongs to swedbank.se which adds  Buttons, toolbars, or other modifications to the browser.

http://siteadvisor.de/sites/swedbank.se/downloads/20304865/
ADD	c:\Program Files\ekort\components\ISlimOrbAddonEkort.xpt
ADD	c:\Program Files\ekort\components\SlimOrbAddonEkort.dll


probably need some out reach and help from the authors to track this down.
(Reporter)

Updated

9 years ago
Keywords: crash
(Reporter)

Comment 1

9 years ago
also spotted a SUMO forum question about these crashes
https://support.mozilla.com/en-US/forum/1/462073
(Reporter)

Comment 2

9 years ago
running steady at about 150-200 crashes per day on this one.

Updated

9 years ago
Severity: normal → critical

Comment 3

9 years ago
forget it.

orbiscom.com is the vendor. they've provided crashy extensions for:
paypal
discover
ekort
citi

It's time to ban them all.
Component: Extension Compatibility → Blocklisting
Product: Firefox → addons.mozilla.org
QA Contact: extension.compatibility → blocklisting
Summary: variety of crashes [@ SlimOrbAddonEkort.dll ] → [ekort@orbiscom] variety of crashes [@ SlimOrbAddonEkort.dll ]
Version: 3.5 Branch → unspecified

Updated

9 years ago
OS: Mac OS X → Windows XP
(Assignee)

Updated

8 years ago
Crash Signature: [@ SlimOrbAddonEkort.dll ]
Closing old blocklist bugs. Please reopen if the problem still exists.
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → WONTFIX
(Assignee)

Updated

3 years ago
Product: addons.mozilla.org → Toolkit
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