Closed Bug 524535 Opened 15 years ago Closed 15 years ago

When opening PDF files sent as attachments the file is reported by Acrobat as broken, not repairable

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 524532

People

(Reporter: robin, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-GB; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3
Build Identifier: 2.0.0.23

On occasion PDF attachments appear to not be downloading from a POP3 server correctly. The cannot be opened and are reported damaged. Saving the attachment and then opening makes no difference. The attachments are fine and can be opened happily from web mail and other email programs. The failure is intermittent 

Reproducible: Sometimes

Steps to Reproduce:
1.Send a PDF attachment to Thunderbird system, sometimes it will be reported damaged, but not always even for the same file
2.
3.
Actual Results:  
At a loss, sent the same file 3 times. Once it was fine, twice it was reported broken
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → DUPLICATE
Same problem with IMAP delivery. PDFs appear to be not quite complete (based on mail message size). Clicking to open results in "There was an error opening this document..." dialog box.
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