Closed
Bug 524747
Opened 15 years ago
Closed 15 years ago
Delete wrongly selects a folder instead of an email sometimes
Categories
(Thunderbird :: Mail Window Front End, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: marc, Unassigned)
Details
(Whiteboard: [v3 WFM?])
User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.0.14) Gecko/2009090900 SUSE/3.0.14-0.1 Firefox/3.0.14
Build Identifier: version 2.0.0.23 (20090812)
Sometimes, after I have read an email I will click on the Delete button to remove it. Thunderbird wrongly interprets this and asks me if I am sure I want to delete the containing folder instead.
Reproducible: Sometimes
Steps to Reproduce:
1.I am not sure how to reproduce this exactly but I suspect it happens most of the time right after I open a new folder and select an email to read. Upon trying to delete that email, I get asked if I want to delete the entire folder instead.
2.
3.
Expected Results:
Thunderbird should not assume that the user wants to delete the entire folder if an email has just been opened and read and the user clicks on the main Delete button. Probably a better design for deleting folders would be to only make it part of a right click context sensitive menu instead. (It already is, but my emphasis is that should be the only way to delete a folder.
Comment 1•15 years ago
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Marc next time this happens can you have a look in Tools -> Error console and paste the end of it in this bug please ?
Keywords: dataloss
Reporter | ||
Comment 2•15 years ago
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Sure, here is the last entry but not sure it is applicable? I was in a different folder, than the one that this particular warning refers to, when it happened again...
Warning: Unrecognized at-rule or error parsing at-rule '@page'.
Source File: mailbox:///Z|/media/My%20Passport/PortableApps/ThunderbirdPortable/Data/profile/Mail/jprise.com/Inbox?number=417095539
Line: 11
It just occurred to me that perhaps this is peculiar to the portable version of Thunderbird that I was using? Comes from PortableApps...
Comment 3•15 years ago
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(In reply to comment #2)
Message is not relevant to your issue
> It just occurred to me that perhaps this is peculiar to the portable version of
> Thunderbird that I was using? Comes from PortableApps...
Could be - I also forgot to mention that it could be an extension do you have any extension installed ? If you have running in -safe-mode is a good way to know if they are responsable for your issue.
So two things you could do - run in -safe-mode.
Run non portable version of tb.
If the issue still occurs then we'll have to try to figure out what triggers it.
Reporter | ||
Comment 4•15 years ago
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Well I tried for a bit to run a regular version of Thunderbird and could not replicate the failure. So I suspect this is relevant to the PortableApps version of Thunderbird... I do not understand what it means to run Thunderbird in -safe-mode, or how to do so from PortableApps...
Comment 5•15 years ago
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(In reply to comment #4)
> Well I tried for a bit to run a regular version of Thunderbird and could not
> replicate the failure. So I suspect this is relevant to the PortableApps
> version of Thunderbird... I do not understand what it means to run Thunderbird
> in -safe-mode, or how to do so from PortableApps...
My bad. Safe mode is described at http://kb.mozillazine.org/Safe_mode, it's a way to launch Thunderbird without any themes or extensions.
Updated•15 years ago
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Severity: minor → critical
Comment 6•15 years ago
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I think this is WFM in version 3.
In any event, I don't think this is dataloss+critical. there is a prompt preventing folder deletion.
Comment 7•15 years ago
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WFM on v3. please reopen if you can reproduce when you get to version 3. Thanks
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → WORKSFORME
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Description
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