Closed Bug 524747 Opened 15 years ago Closed 15 years ago

Delete wrongly selects a folder instead of an email sometimes

Categories

(Thunderbird :: Mail Window Front End, defect)

x86
Linux
defect
Not set
major

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: marc, Unassigned)

Details

(Whiteboard: [v3 WFM?])

User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.0.14) Gecko/2009090900 SUSE/3.0.14-0.1 Firefox/3.0.14 Build Identifier: version 2.0.0.23 (20090812) Sometimes, after I have read an email I will click on the Delete button to remove it. Thunderbird wrongly interprets this and asks me if I am sure I want to delete the containing folder instead. Reproducible: Sometimes Steps to Reproduce: 1.I am not sure how to reproduce this exactly but I suspect it happens most of the time right after I open a new folder and select an email to read. Upon trying to delete that email, I get asked if I want to delete the entire folder instead. 2. 3. Expected Results: Thunderbird should not assume that the user wants to delete the entire folder if an email has just been opened and read and the user clicks on the main Delete button. Probably a better design for deleting folders would be to only make it part of a right click context sensitive menu instead. (It already is, but my emphasis is that should be the only way to delete a folder.
Marc next time this happens can you have a look in Tools -> Error console and paste the end of it in this bug please ?
Keywords: dataloss
Sure, here is the last entry but not sure it is applicable? I was in a different folder, than the one that this particular warning refers to, when it happened again... Warning: Unrecognized at-rule or error parsing at-rule '@page'. Source File: mailbox:///Z|/media/My%20Passport/PortableApps/ThunderbirdPortable/Data/profile/Mail/jprise.com/Inbox?number=417095539 Line: 11 It just occurred to me that perhaps this is peculiar to the portable version of Thunderbird that I was using? Comes from PortableApps...
(In reply to comment #2) Message is not relevant to your issue > It just occurred to me that perhaps this is peculiar to the portable version of > Thunderbird that I was using? Comes from PortableApps... Could be - I also forgot to mention that it could be an extension do you have any extension installed ? If you have running in -safe-mode is a good way to know if they are responsable for your issue. So two things you could do - run in -safe-mode. Run non portable version of tb. If the issue still occurs then we'll have to try to figure out what triggers it.
Well I tried for a bit to run a regular version of Thunderbird and could not replicate the failure. So I suspect this is relevant to the PortableApps version of Thunderbird... I do not understand what it means to run Thunderbird in -safe-mode, or how to do so from PortableApps...
(In reply to comment #4) > Well I tried for a bit to run a regular version of Thunderbird and could not > replicate the failure. So I suspect this is relevant to the PortableApps > version of Thunderbird... I do not understand what it means to run Thunderbird > in -safe-mode, or how to do so from PortableApps... My bad. Safe mode is described at http://kb.mozillazine.org/Safe_mode, it's a way to launch Thunderbird without any themes or extensions.
Severity: minor → critical
I think this is WFM in version 3. In any event, I don't think this is dataloss+critical. there is a prompt preventing folder deletion.
Severity: critical → major
Keywords: dataloss
Whiteboard: [v3 WFM?]
Version: unspecified → 2.0
WFM on v3. please reopen if you can reproduce when you get to version 3. Thanks
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → WORKSFORME
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