525177 - Mm

Status: RESOLVED WORKSFORME

(Firefox :: Toolbars and Customization, defect)

Description

[Mm]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.15) Gecko/2009101601 Firefox/3.0.15 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.15) Gecko/2009101601 Firefox/3.0.15 (.NET CLR 3.5.30729)

I opened my browse and noticed my toolbars were missing. went to the add on page and saw they were still there. when i tried to click on one of them it hanged and the add on page will not close or anything.

Reproducible: Always

Steps to Reproduce:
1.open add-ons
2.click on add on
3.no action
Actual Results:  
no response, unable to close window

Expected Results:  
add-ons being shown

Comment 1

[Matthias Versen [:Matti]]

close Firefox and delete this files in your Firefox profile:
extensions.cache
extensions.ini
extensions.rdf
and
compatibility.ini 

Location of the profile folder:
- http://kb.mozillazine.org/Profile_folder

Comment 2

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

Comment 3

[Tyler Downer [He/Him]]

This bug has had the CLOSEME tag for several weeks and the date in the tag is
far gone. If the reporter can still see this issue, Please retest with Firefox
3.6.x or later and a new profile
(http://support.mozilla.com/kb/Managing+profiles). Then please remove the
closeme tag in the whiteboard, mark the bug against the proper version and
comment on the bug.