527408 - Firefox will not load saved tabs.

Status: RESOLVED DUPLICATE of bug 398817

(Firefox :: Session Restore, defect)

Description

[H]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.0.04506.648)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.0.04506.648)

When asked to save multiple tabs upon closing firefox and selecting save and quit. Upon reopening firefox saved tabs do not load.

Reproducible: Always

Steps to Reproduce:
1.Have multiple tabs open
2.select the close button
3.select save and quit from QUIT FIREFOX box
Actual Results:  
When reopened firefox only shows the single start tab.

Expected Results:  
When reopened firefox should show previously saved tabs.

Comment 1

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Please save your session and when you restart Firefox do that by selecting the Save Mode (http://support.mozilla.com/kb/Safe+Mode). That will disable all of your extensions. One of those can be the fault.

Comment 2

[H]

the updated version of 3.5.5 that I have does not have a safe mode

Comment 3

[H]

the updated version of 3.5.5 that I have does not have a safe mode

Comment 4

[Henrik Skupin [:whimboo][⌚️UTC+1]]

(In reply to comment #3)
> the updated version of 3.5.5 that I have does not have a safe mode

What do you mean? It always has a safe mode command line option. Don't you have a menu item? If not then run firefox from the command line like "firefox.exe -safe-mode".

Comment 5

[H]

I typed firefox.exe -safe-mode and it load regular firefox. Also, went to C:\Program Files\Mozilla Firefox and it only has firefox.exe, crashreporter.exe  and updater.exe in that folder. In addition I just manually disabled all the extensions and the problem is still there. I don't have firefox in the menu. Do you know what the safe mode is called in the reg,I will check there.

Comment 6

[H]

(In reply to comment #4)
> (In reply to comment #3)
> > the updated version of 3.5.5 that I have does not have a safe mode
> 
> What do you mean? It always has a safe mode command line option. Don't you have
> a menu item? If not then run firefox from the command line like "firefox.exe
> -safe-mode".

I typed firefox.exe -safe-mode and it load regular firefox. Also, went to
C:\Program Files\Mozilla Firefox and it only has firefox.exe, crashreporter.exe
 and updater.exe in that folder. In addition I just manually disabled all the
extensions and the problem is still there. I don't have firefox in the menu. Do
you know what the safe mode is called in the reg,I will check there.

Comment 7

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Please only post your comment once! Thanks.

you have to run "C:\Program Files\Mozilla Firefox\firefox.exe -safe-mode" and please close firefox before and check that no processes are running in the task manager.

Comment 8

[H]

(In reply to comment #7)
> Please only post your comment once! Thanks.
> 
> you have to run "C:\Program Files\Mozilla Firefox\firefox.exe -safe-mode" and
> please close firefox before and check that no processes are running in the task
> manager.

I sent a screen shot of what I'm seeing in the firefox folder.

Comment 9

[Paul O'Shannessy [:zpao] (not bugmail, email directly)]

H - there will not be an extra "safe mode" Firefox in your programs folder. Safe mode is just a different way of running Firefox (from the same firefox.exe). If the directions at http://support.mozilla.com/en-US/kb/Safe+Mode do not work, run Henrik's command from comment #7.

Also, please ensure you don't have Firefox set to delete history when you quit. This will cause your session to be deleted as well.

Comment 10

[H]

(In reply to comment #9)
> H - there will not be an extra "safe mode" Firefox in your programs folder.
> Safe mode is just a different way of running Firefox (from the same
> firefox.exe). If the directions at
> http://support.mozilla.com/en-US/kb/Safe+Mode do not work, run Henrik's command
> from comment #7.
> 
> Also, please ensure you don't have Firefox set to delete history when you quit.
> This will cause your session to be deleted as well.

Thanks,I had delete history enabled on the earlier versions and save tabs still worked. I disabled it and save tabs work.

Thanks to all